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Family Hyundai
Tinley Park, IL
9,262 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,262 reviews
April 25, 2017
HAPPY CAMPER Took awhile to Decide as I looked at and Drove 3 Cars.. Daniel and Jake were Very Helpful and Patient with me.. Got a Great Deal on a Lease.. Couldn't Took awhile to Decide as I looked at and Drove 3 Cars.. Daniel and Jake were Very Helpful and Patient with me.. Got a Great Deal on a Lease.. Couldn't be Happier.. Thanks Guys.. Natalie More
by DSTASCHKE
Verified CustomerEmployees Worked With
Daniel in Sales, Jake Peters
April 25, 2017
Great Customer Sevicen PJ is a great young man , he made this purchasing experience very effortless. I always feel like family when I visit Family Hyundai . Keep up the grea PJ is a great young man , he made this purchasing experience very effortless. I always feel like family when I visit Family Hyundai . Keep up the great work More
by forest1019
Employees Worked With
Paris Smith (PJ)
April 21, 2017
Great experience This is our first car we puchased at Family Hyundai. It was a great experience and would definitely recommend friends and family to your dealership. This is our first car we puchased at Family Hyundai. It was a great experience and would definitely recommend friends and family to your dealership. More
by peggykasper
April 20, 2017
Happy Camper I am very happy with the service I received at your dealer ship Good people to work with .I am happy with the price I paid. I am very happy with the service I received at your dealer ship Good people to work with .I am happy with the price I paid. More
by raynancy
Employees Worked With
April 19, 2017
Best Deal They worked hard to give me the best deal they could. In a timely manner, and we're very friendly, they took the time to explain everything to me. They worked hard to give me the best deal they could. In a timely manner, and we're very friendly, they took the time to explain everything to me. More
by pburd4441
April 19, 2017
Bird My experience at Family Hyundai was great. Glen was very helpful during my time there. He took us on several test drives and explained the features of My experience at Family Hyundai was great. Glen was very helpful during my time there. He took us on several test drives and explained the features of each car. He was very patient while I took my time to decide which car I really wanted and what I could afford. Al was also very helpful explaining the tire package as well as other things they offered. More
by birdkelly22
Employees Worked With
Other Employees :
Cannot recall finance man's name, Glenn Zagorski
April 17, 2017
Great dealership Their service was great and everyone was so friendly! They worked with me, was very fair and accommodating, and gave me a great deal. Thanks Jerry A Their service was great and everyone was so friendly! They worked with me, was very fair and accommodating, and gave me a great deal. Thanks Jerry And everyone else 😀 More
by beckysp
Employees Worked With
April 16, 2017
10 min Excellent service! Everyone was very helpful and professional. Thank you again, especially to Adam, like I said before is just a wonderful person, ver Excellent service! Everyone was very helpful and professional. Thank you again, especially to Adam, like I said before is just a wonderful person, very caring and professional. More
by pcakes10
Employees Worked With
April 15, 2017
The Service Manager is Very Rude and Ignorant! I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and cannot drive any vehicle which the service guy Phil knew. I wish that Phil would've communicated with his coworker better than he did. A day after I returned the loaner car the service manager called me yelling and using profane language accusing me of stealing the loaner car that was returned. He then continued yelling at me and threatened to have my car towed. After that he hung up on me. I will definitely be looking for another dealership to do business with in the future. I would advise anyone looking for a car to go elsewhere. Customer service is not the same anymore! More
by Tasia Adams
Employees Worked With
Phil Steffen, Mike Majchrowicz
April 15, 2017
Nobody Like Family Hyundai! Family Hyundai and their staff have always given me A#1 service. From the sales department to the service department. This was my 2nd Tucson purchase Family Hyundai and their staff have always given me A#1 service. From the sales department to the service department. This was my 2nd Tucson purchase from Family Hyundai, so that tell you just how excellent the customer service is. Family Hyundai will always be my choice! More
by angeeyoung
