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Family Hyundai

Tinley Park, IL

4.5
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,902 reviews

October 04, 2018

Professional Experience Colin was courtesy and professional during my experience at Family Hyundai. He explained the process and was a man of his word as my service took the More

by OLGANELLY79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

Great friendly service. A big ty to Graham, Michael and Erik K., Al,Joe, Nick, Mayweather, Crystal and Candy. Its because of all of you that I will always keep buying Hyundai More

by DEBBIEMASADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael and Erik, Joe, crystal, Nick and Candy.
October 04, 2018

Great experience From the first phone call to signing the last document it was a great experience. I felt no pressure. There were no pestering calls or emails. Showro More

by elizabethwojcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Casey salesman
October 04, 2018

COMPETENT Salesman Jerry lacy was very helpful I start g the process before I physically arrived to the dealership, he was very warm and friendly and made sure More

by JUALJOHNSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

did not fix the problem Brought the 2017 Tuscon in because of squeaking brakes. The brakes have been making noise since I got the car. Not every time I brake. I thought I cou More

by Customer
Recommend Dealer
No
Employees Worked With
Crystal Duran
October 03, 2018

Oil Change+ Oil change and examination completed in estimated time. Always appreciate the details of recommended services. Being a repeat customer has benefits: f More

by Tucson Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
October 03, 2018

They broke my car. I took my brand new car for an oil change. When it was done they told me that they broke the antena on top of my car off while they were washing it. T More

by ALCALA871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I actually don’t know any of the employee names
October 03, 2018

Initial service for G90 Family Hyundai's staff was courteous, professional and all service work was done efficiently. I will now be using their Service Department for fulfill More

by Guy Miller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
October 03, 2018

Lot of waiting And disappointing outcome Bought the Tucson on Wednesday and brought vehicle in Thursday evening to be left for window tint, was given a loaner santa fe vehicle and found i lik More

by MTL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Family Hyundai responded

MTL73, We are sorry that you were not able to switch vehicles under HYUNDAI'S Assurance Program. WE hold all deals for 3 days incase we need to help customers take advantage of this issue. Unfortunately if the customer does not meet the requirements, we will title the vehicle and get the deal funded the very next day. This did happen because it was past the time limit that the program offered. We hope you are enjoying your Tucson. It is one of our best selling vehicles.

October 03, 2018

window tint Pulled in service center and nobody came out to greet me so i had to go inside and tell someone i was here to leave my vehicle and pick up a loaner, t More

by MTL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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