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Family Hyundai
Tinley Park, IL
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,902 reviews
September 16, 2018
Very friendly and helpful I was very happy with the results of my car purchase. They stayed within my terms. I just wish the process was a tiny bit quicker. I was very happy with the results of my car purchase. They stayed within my terms. I just wish the process was a tiny bit quicker. More
by LITEHOUSE48
Verified Customer
September 15, 2018
Quick and easy oil change Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change is free). More
by AlexName
Employees Worked With
Tom Salin
September 15, 2018
Geat service I had a very good experience with the end result in me getting the car I wanted. They worked with me in helping me stay in my budget and ending up wit I had a very good experience with the end result in me getting the car I wanted. They worked with me in helping me stay in my budget and ending up with the car I chose and not one they were trying to unload. They were very professional and helpful. Highly recommend purchasing a car with Family Hyundai. More
by HEINENJW
Employees Worked With
September 15, 2018
Oil Change Visit Hello, I can in for a oil change and minor repair of my turn signal. I’ve been a customer for quite some time now and the staff is always helpful and Hello, I can in for a oil change and minor repair of my turn signal. I’ve been a customer for quite some time now and the staff is always helpful and cordial. More
by MCKENDALL
Employees Worked With
Jim
September 15, 2018
Fast service Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road. Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road. More
by Wassabi36
Employees Worked With
James Rich
September 15, 2018
Best oil change pit stop quick courteous Service I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. A short time latter the oil & filter changed the checked items were inspected and approved Oh Ya the car was washed and ready Great More
by CHEMSS1
September 14, 2018
parts Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridicul Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridiculous. But where else could I go? More
by cbucks
July 14, 2018
Pleasant buying experience Alex B. helped us choose the 2018 Santa Fe Sport. He was great to work and he made the whole process pleasant!! Zoran and Lisa Alex B. helped us choose the 2018 Santa Fe Sport. He was great to work and he made the whole process pleasant!! Zoran and Lisa More
by alecsma
Employees Worked With
Alex B.
April 14, 2018
I'm upset about my 2017 Hyundai Tucson This will be my first time writing a bad review about you guys, so I took my car in to get it checked out to get an oil change and it had some manufac This will be my first time writing a bad review about you guys, so I took my car in to get it checked out to get an oil change and it had some manufacturer fixes in needed before all of that I had washed my car I wiped it down myself no scratches were on my vehicle but when I took it to you guys somehow scratches were on my vehicle they said they have to watch the video which they did to find out what happened, and we set up appointment to get my car in to get the scratches off I stated to the sale representative because the car had a lot of dust on it I couldn't see where all the scratches were but it looks to me both sides had scratches on it I don't even know if they fixed it but what has me really f****** pissed off after getting my car back get inside my car driving off my mother noticed on the passenger side of the vehicle glove compartment had a long scratch going from the radio all the way to glove Department now how the xxxx did a scratch get inside the vehicle not for me I take really good care of my car here is the service manager I washed a lot of cars and none of them has scratches on it maybe it's because you deal with older people that don't look closely at their cars because honey when I came there were no scratches and I left with scratches baby please but I haven't stayed at the rest of it when I got inside my car it didn't feel right someone was in my car I should have taken pictures because it didn't feel right because after seeing a scratch I'm not blaming you guys I'm blaming you ever you sent the car to because they did More than supposedly fixed the scratches they drove my car they scratched the inside of my car in it look extra Dusty inside, so I'm trying to be the nicest 24 year old I can be because I'm in love with my car here's another note Why did the cell manager told me to come back on my next Oil Change I'm trying to be nice here I really am More
by nicole jones
Employees Worked With
March 31, 2018
Awesome experience Went in to see if I could purchase a new vehicle with not much credit and no money to put down. I was financed through my own bank which turned out to Went in to see if I could purchase a new vehicle with not much credit and no money to put down. I was financed through my own bank which turned out to be better in the long run. Besides all that, Ricky is an amazing person! He is not just just your average sales guy. He kept it real and was down to earth with me. Ricky went above and beyond spending a lot of time with me making sure I was happy. I couldn't be happier. Family Hyundai is the perfect name for this place....they truly do treat you like family from the minute I walked through the door to the moment I left. From Ricky, to the finance men, and back to Ricky again. Awesome people! More
by Carrie Cordova
Employees Worked With
