Family Hyundai - Service Center

I have been a loyal Family Hyundai customer since 2007. I would highly recommend to everyone I know. I would highly recommend to everyone I know. More

My only problem is how difficult is to make appointments, it takes several days to be able to come for service. One more thing, it took 3 visits and about $600.00 to figured out what the problem was with th it takes several days to be able to come for service. One more thing, it took 3 visits and about $600.00 to figured out what the problem was with the engine light on ☹ More

They provide great service and reasonable prices. I have had excellent dealings with Colin and Crystal. I have had excellent dealings with Colin and Crystal. More

Service has always been first rate. Thankfully. I’ve been to other places, but none better than this location Thankfully. I’ve been to other places, but none better than this location More

It took 3 days for the warranty company to be contacted about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. So I had to reset a car for 11 days then was given a loaner. The service department is not good at answering the phone as I had to call multiple times to get an update on my car. My car was at the dealership for 25 days. More

Bad experience with advisor named PARKER. He did not keep informed of vehical progress at all. I was waiting over 2 hrs before I reached out and texted him for status. Rather than coming out He did not keep informed of vehical progress at all. I was waiting over 2 hrs before I reached out and texted him for status. Rather than coming out to waiting room to speak to me, he called me 10 min later on my phone to tell me what addition work I needed.( How long would me and my car have waited if I didn't reach out to him?) After 2 1/2 more hours I again texted him on vehical progress. He responded about 10 minutes later by text telling me vehical would be ready in 20-25 min. 45 min later I had to text him again to find out what was happening. He came out 10 min later telling me my car was ready.(again if I didn't reach out to him, how long would I have waited?!) All the other customers in the waiting area had their advisors coming out to give them updates...not me. In addition to that aggravation, I had specifically asked for synthetic BLEND oil change but ended up with and charged for a FULL SYNTHETIC change. PARKER needs coaching. I have been well satisfied here on prior visits but definitely not this time. More

Crystal was very nice & pleasant. .. was surprised to FINALLY see a female as a service advisor!!! Yea 😊😊😊😊 .. was surprised to FINALLY see a female as a service advisor!!! Yea 😊😊😊😊 More

I been waiting on a call back since Wednesday no one call or email me back call or email me back More

They was very helpful. I brought my car in with no appointment and they still took good care of me. Got me in and out. I brought my car in with no appointment and they still took good care of me. Got me in and out. More

Great place to deal with! Always more than happy to help with anything you need. You are always treated like family!! Always more than happy to help with anything you need. You are always treated like family!! More