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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews
Call Service Center (708) 444-7100

5,819 Reviews of Family Hyundai - Service Center

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January 01, 2023

Very efficiently done. Happy with the results. Absolutely love my car and the way it performs. More

by GJPAJEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2023

I’ve always had a good experience with your service department whenever I visited. I like that Family Hyundai give back to their customers. More

by Amckinley727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2023 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 01, 2023

I was in and out within a hour, set my next appointment for April 2023. More

by OTISDUNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Otis, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 01, 2023

Courteous, expedient, knowledgeable, friendly…. . All questions answered…. Clean and spacious facility….. professional and caring dispositions by all employees More

by DEANREFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Dean, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Decent experience- bathrooms were out of order on the 1st floor - was an inconvenience. Hopefully, the issue is resolved soon. More

by GAINES016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2022

Did a good job communicating with me while I waited for my new engine. Recommend work that should be done while engine was out. More

by ERSCHEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

December 31, 2022

Good service and on time and friendly good location and close to home. User friendly More

by Nifiov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Jan 01, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 31, 2022

Very knowledgeable and Kind and always making sure that my Wife Vehicle get Service. Thank You Mr Tom from Service. More

by BTWINKLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2022

Good service. The wait was not long. I would use the again. Friendly staff and courtesy More

by CARLISSC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2022

Accommodating, professional, service guys are very knowledgeable. I was charged for filters that I thought were covered under my warranty. More

by Dbrhlydn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier did an awesome job on my Palisade
Report | Print
Jan 01, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Javier and our team appreciate your business and hope to see you again soon!

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