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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews
Call Service Center (708) 444-7100

5,830 Reviews of Family Hyundai - Service Center

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August 18, 2022

Michael the service manager is the best! He practice what he preaches and delivers! If you don’t have a dealership with good service I would never purchase a vehicle there, This dealership, More

by tonyg94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Family Hyundai responded

It's great to hear that Michael was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 17, 2022

Timely- they did everything they committed to and faster than I thought they would so I got my car back quickly More

by craig.parker5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Aug 17, 2022 -

Family Hyundai responded

Craig, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 17, 2022

I recommend Family Hyundai for any type of service that is needed for your car. Family Hyundai efficient excellent job! More

by Brooks,D.T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crstal
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Aug 17, 2022 -

Family Hyundai responded

Brooks, We appreciate your business and our team looks forward to serving you again soon!

August 16, 2022

I want to thank everyone in the service dep. I had the most enjoyed time there. I’ll alway go there. Thank you Tom, you are the best. More

by Elizabethmolk
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Aug 17, 2022 -

Family Hyundai responded

Elizabeth, Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

August 15, 2022

Everything was great employees and service very satisified with everything waited for my car and waiting area was great also More

by RRESZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

Aug 16, 2022 -

RRESZEL responded

great job by all thanks

August 15, 2022

Great on keeping appointments scheduled and keeping you informed on the status of your car and car kept clean More

by g.kratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Aug 16, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 15, 2022

This dealership is fast, efficient, and. convenient. The service center staff is very good. My car was ready quickly. More

by barbbalcerzak01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
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Aug 16, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 15, 2022

This dealership is well balanced. Not only are they true to their word but they also have great service technicians and mechanics, as well as a great sales staff. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 15, 2022

Very helpful and courteous staff. I would highly recommend Family Hyundai to all my family and friends. More

by mikemcc73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Family Hyundai responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 15, 2022

Though they are very busy they always treat you with courtesy. Explain things well and not pushy if you decline some service. More

by DIMENNAJOLENE
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Family Hyundai responded

Thank you for your business and this review, Jolene. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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