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5,830 Reviews of Family Hyundai - Service Center
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June 18, 2022
There was a extended wait of over three weeks for the vehicle to be serviced although the problem was a manufacturer's default. There was such a long wait for the approval of the repair, that I didn't vehicle to be serviced although the problem was a manufacturer's default. There was such a long wait for the approval of the repair, that I didn't have the opportunity to get a rental car despite. More
by KT3
Verified CustomerEmployees Worked With
June 18, 2022
Crystal helped me. She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful! She was awesome!!! Got me right in!! Trying to figure out if I have a gas consumption problem!!! She is so friendly and so helpful! More
by TWINSMOM_2000
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 17, 2022
I had to wait long for my service although I was previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealers previously told that genesis would be serviced first due to it being their luxury brand. That was clearly a lie. This is the only luxury car dealership that does not make its customers feel like luxury. More
by LASHONDA
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 17, 2022
Brought my car in for oil change and routine maintenance Mike was very friendly and very helpful. Mike was very friendly and very helpful. More
by Jeankristufek
Employees Worked With
June 17, 2022
The service there was genuine the salesperson was very nice and courtesy toward me I like that it was good service there nice and courtesy toward me I like that it was good service there More
by sanharper63
June 16, 2022
Mike Major was truly a professional in the help he gave me with my service needs. Good job. me with my service needs. Good job. More
by TOM7535
Employees Worked With
June 16, 2022
The service was fantastic. I couldn't ask for anything better. Will definitely come back. I couldn't ask for anything better. Will definitely come back. More
by condor4206
Employees Worked With
June 16, 2022
Michael listened to my concern and although my problem was unidentified. He listened and treated me with the utmost respect and explained that if the problem persists to come back and they are willing to was unidentified. He listened and treated me with the utmost respect and explained that if the problem persists to come back and they are willing to continue testing my vehicle. Cars never act up when they are in the shop. More
by epereznunez
Employees Worked With
June 15, 2022
6 week lead time to get an appointment for a simple oil change. Took an hour and a half to complete the oil change,WITH AN APPOINTMENT. Service writer was a jerk, acted like he was doing me a favor. Asked change. Took an hour and a half to complete the oil change,WITH AN APPOINTMENT. Service writer was a jerk, acted like he was doing me a favor. Asked a simple question about the type of oil for my car, wanted full synthetic, he said "it's a synthetic blend", I told him my car was a turbo, he replied, "then it might be full synthetic". Hopefully he's not the guy who makes that decision. More
by RABENO44
Employees Worked With
Bryan Schultz- 0
