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5,830 Reviews of Family Hyundai - Service Center
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Verified Customer
May 20, 2022
Went in for a tire warranty, was brushed of as “not covered”, connected with a sales manager and was promised action. I have left multiple messages for the manager and have been unable to reach them n covered”, connected with a sales manager and was promised action. I have left multiple messages for the manager and have been unable to reach them nor had my calls returned. More
by kevin.johnsonn
Employees Worked With
Anonymous
May 20, 2022
The Family Hyundai team is professional and courteous. Each team member made sure to answer all of our questions. Each team member made sure to answer all of our questions. More
by Twiley
May 20, 2022
Had a problem with some front springs on a 2013 sonata and brought it in for an oil change they found the spring problem and took care of everything all within four hours Great service team and brought it in for an oil change they found the spring problem and took care of everything all within four hours Great service team More
by hansenservices123
Employees Worked With
May 20, 2022
No call back . Broke my gloves box. Poor communication. No car wash done .No call if parts had arrived Broke my gloves box. Poor communication. No car wash done .No call if parts had arrived More
by lifeisgood12332
Employees Worked With
May 20, 2022
The service was fine;however, it took over two months to get an appointment for an oil change. get an appointment for an oil change. More
by rfjordon
May 19, 2022
Hello, I want to say with this being my first time at this location was the best service I received in a long time. From service to the cashier department every one had excellent customer service . I wil this location was the best service I received in a long time. From service to the cashier department every one had excellent customer service . I will be back and maybe do a trade in. Keep up the good work. More
by RITAMCOLEMAN
Employees Worked With
Bryan Schultz
May 19, 2022
I went there for my first yearly service and was taken care of promptly and my service person was friendly and very helpful. care of promptly and my service person was friendly and very helpful. More
by MARK.KENN
May 19, 2022
Needed warranty engine replace. Communication was poor between service department and customer AND between Hyundai and service. There should be a discussion with customer as to the Communication was poor between service department and customer AND between Hyundai and service. There should be a discussion with customer as to the process for engine replacement and daily status. (Even if waiting on Hyundai) Customer doesn’t want to feel forgotten. Everyone’s time is valuable so the service communication process needs improvement. Engine did come faster than initial assumption and service worked weekend to complete work which was good. More
by Ronsept2022
Employees Worked With
Tom Salin
May 19, 2022
The wait wasn’t too long. 1 1/2 hours. Waiting room was comfortable. Got a free oil change and $5.00 off tire rotation. Was satisfied. 1 1/2 hours. Waiting room was comfortable. Got a free oil change and $5.00 off tire rotation. Was satisfied. More
by JOHNANDSANDY12
Employees Worked With
Not sure of his name
