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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,831 Reviews

5,831 Reviews of Family Hyundai - Service Center

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May 19, 2022

The wait wasn’t too long. 1 1/2 hours. Waiting room was comfortable. Got a free oil change and $5.00 off tire rotation. Was satisfied. More

by JOHNANDSANDY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
May 20, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

May 19, 2022

I was immediately greeted when I arrived and was in and out on a drop off within minutes. I received a phone call as soon as my vehicle was ready. Very happy with service More

by mdomijancic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 19, 2022

Family Hyundai always performs an exception maintenance on my vehicle. Employees are friendly, courteous and professional. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2022

Family Hyundai looked at my car and diagnosed the problem and they had to order a part. When they received the part, they scheduled the appointment and completed my car. More

by roscoecanty7756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrystal was fantastic
May 20, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2022

It nice and clean. The staff is friendly and kept you up dated in what’s going on with your car. More

by CHRISTINEBUTLER900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Christine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2022

Service advisor was very kind and considerate I appreciate the fact that I didn’t have a long wait thank you More

by claudettesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2022

They were able to bring me home and pick me up for a longer job (replace all 4 tires and alignment). Very helpful! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Family Hyundai responded

Bob, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 19, 2022

I been going to family Hyundia for over twenty years the people that work there are great I never have a long wait More

by SHELIAECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edward , Tom Salin
May 20, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2022

Oil Change was completed timely and accurately including courtesy vehicle inspection of tires, battery, brakes, and fluids. More

by anointedanez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 19, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 18, 2022

Never have to return to correct service, done right the first time and leave with a clean car. More

by Shoediva70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowic
May 19, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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