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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,900 Reviews
Call Service Center (708) 444-7100

5,900 Reviews of Family Hyundai - Service Center

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May 05, 2022

When I read got there for my 4 appointment it was actually 3 p.m. I thought that I would have to wait for an hour and they said don't worry about it will take your vehicle sir will take care of you r More

by ANGELO3PETe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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May 07, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2022

Very friendly and helpful for my issue today and got the necessary documents I needed. More

by DPARKS2155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 04, 2022

Close to home and service done in reasonable time frame. Service Department staff is friendly and knowledgeable. More

by Mizeradarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
May 04, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2022

Very busy in the service department but was able to drop off without an appointment and got taken care of same day More

by bpradelsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a review. We're glad to hear we were able to help. We look forward to having you as one of our valued customers for years to come.

May 04, 2022

Great place to buy car and get service at it’s best while I wait More

by m.branch2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

May 04, 2022

I appreciated that they worked on my car even though I didn't have a appointment, and all the service agents were very friendly. More

by NLONG42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 03, 2022

Tony was great, professional, & polite in accomplishing the needs for the car!! Brian has demonstrated that he is a LIAR!!! More

by adriennesowell26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
May 04, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Adrienne, and for taking the time to leave us this wonderful feedback!

May 03, 2022

PJ and Al were awesome and helped me buy my first car. An have enjoyed my vehicle since More

by childrebelmike14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith, Joe Panici
Report | Print
May 04, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that PJ and Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2022

SUPER courteous, FAST service Fixed correctly & they even WASHED it ! They listen to what you’re saying that’s wrong with your vehicle! More

by HOARDERCONBOYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
May 04, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 03, 2022

It was my pleasure, Brian Listened to me ,getting the understanding of my concerns. I am thoroughly pleased with the service I received. Thank you! More

by armanetta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 04, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again!

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