Family Hyundai - Service Center

I love Family Hyundai, they treat you like family and tend to all your needs tend to all your needs More

Not knowledgeable, uncommunicative, also rude when asked questions about anything. There's other, better facilities.elsewhere. questions about anything. There's other, better facilities.elsewhere. More

Severe department was very professional job was done fast no leeks on my drive way 😎 no leeks on my drive way 😎 More

Service was completed quickly and competently. Service representative was very professional. Best part, service was complimentary. Service representative was very professional. Best part, service was complimentary. More

I have a 2022 G70 that hit a deep hole in a street that was under repair but there was no warning of the hole. When I took my new car in for repairs the service department failed to provide a loaner as th was under repair but there was no warning of the hole. When I took my new car in for repairs the service department failed to provide a loaner as the new tire was ordered but would not be delivered for a week. They offered to put the donut on or for me to check the air pressure until the new tire arrived. What was I supposed to drive? Luxury car buyers expect a loaner even for a day of inconvenience nevertheless for a week. I was given a flimsy excuse that there were none available. My husband had to get me home and it’s been two going on three and my car is still not ready. Once the tire was delivered no one called to let me know. I called to check on it to discover it had arrived. When I took my car in for the new tire the repairman broke the sensor. After all this the service person found a loaner car for me. I had emailed a compliant so maybe that helped. Two weeks later! I have owned several luxury cars: Infiniti and Lexus. Both companies offer loaners to new car owners. I am very disappointed with this experience. I hope to have this never happen to me or anyone else. I am not happy! Still waiting for my car since March 3 and today is March 17. More

Service representative was pleasant to work with. We had an issue with a missed service and the dealer rectified the problem. We had an issue with a missed service and the dealer rectified the problem. More

Too hard to get in for service! Waited 2 Mos to get an oil change! Waited 2 Mos to get an oil change! More

Even though it looked like it was super backed up, they still managed to get my car finished in the same amount of time as usual. Always fast and friendly service still managed to get my car finished in the same amount of time as usual. Always fast and friendly service More

The staff is very friendly overall. Glad to see the great customer service each and every time I come. Glad to see the great customer service each and every time I come. More

Always a pleasant experience. I love that my time is valued and I am kept in the loop during the whole service. I love that my time is valued and I am kept in the loop during the whole service. More