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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews

5,881 Reviews of Family Hyundai - Service Center

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March 10, 2022

Very Fast, but not sure if all my fluids were topped off - receipt didn't say. More

by K.ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and if you would like to discuss your visit in more detail please reach out directly. We look forward to working with you again.

March 10, 2022

Always provides good service with a smile! Colin Simmons is the best! He always provides great service! More

by DEBKRZ44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

March 10, 2022

Pleasant assistance, took pictures of car before pulling into work area which was great to see. Received a call once the car was ready for pick. Thank you overall good experience. More

by ALWAYSBUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 11, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 10, 2022

I love the customer service. Family Hyundai treat me like Family. Looking forward to doing future business with them More

by KMANNING100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 10, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2022

Last time the wait for service was way too long but there was a long line in the morning although I had an appointment this time it was fast way ahead of time and I like my salesman‘s Jerry More

by REDRISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 11, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2022

They have proven that their customers’ safety and satisfaction are of the utmost importance to them. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
Mar 10, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 10, 2022

Great service, honest input. I Would bring my car there again and again. Thank you! More

by SIXPACBUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

March 09, 2022

CAME IN YESTERDAY WITH NO APPOINTMENT AND TALK TO KIKE IN THE SERVICE DEPARTMENT TOLD HIM I NEEDED AN OIL CHANGE REALLY BED I WAS ABOUT 1000 MILES PASS DUE AND I HAVE TO LEAVE TOWN BECAUSE MY COUSIN JU More

by ABNERGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Family Hyundai responded

Gary, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 09, 2022

Was able to get in and get a brake light bulb replaced. Whenever I call Tom S, he always does is best to help. More

by scz
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 09, 2022 -

Family Hyundai responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 09, 2022

Great staff and great service. I did not have to wait very long to brt my car ready More

by AREVALOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey and Brian Azarkiewics
Mar 09, 2022 -

Family Hyundai responded

Thank you! Matt, Brian, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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