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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,879 Reviews

5,879 Reviews of Family Hyundai - Service Center

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February 15, 2022

I had scheduled an Recall appointment over two months in advance. When I arrived, was not on the schedule though Matt made it work. Really helpful, accommodating and easy to work with. More

by jriveraiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service department
Feb 16, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 15, 2022

My Elantra has over 300,000 miles and I always bring it to Family Hyundai for its regular scheduled maintance. The service department especially Tom and Colin are great and always helpful. More

by MUGUAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 15, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 14, 2022

Good service. Staff is very easy going and work on my car efficiently and quickly. More

by LSHERMAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2022

I love the people and service I get there. They are informative about what is going on with your vehicle. More

by MRCSLITTLE377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 14, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 14, 2022

Always great service and nice people that work there, the service department needs more help, because the wait time is starting to be longer More

by ICARDWELLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 13, 2022

Everyone was friendly and helpful. There are no appointments available anywhere, and Family Hyundai said I could drop it off early in the morning. They went above and beyond to take care of some r More

by bfung561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Feb 14, 2022 -

Family Hyundai responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2022

They got my car in immediately for service and everyone was very informative and very nice! More

by pkanhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 13, 2022 -

pkanhs responded

Had a great experience

February 12, 2022

The fine People working at Orland Family Hyundai are always looking to improve service quality. I can't imagine a better facility to service my vehicle which I depend on to get where I need to be. More

by Jonathan W Nowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Gushi, Tom Salin
Feb 12, 2022 -

Family Hyundai responded

Thank you, Jonathan! We appreciate your business and our team looks forward to serving you again soon!

February 12, 2022

Good service told me everything that was wrong with my car and fixed it and said what I needed to fix some day in the future More

by SOUTHHALL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2022

Love Family Hyundai. Me and my family been buying cars/SUV’s here for 15 years. More

by cjcalep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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