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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,885 Reviews

5,885 Reviews of Family Hyundai - Service Center

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December 11, 2021

They are great, will be back to buy another car in the future. Thank you! More

by MS.FINESSE0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 12, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 11, 2021

Will always bring our vehicle to family Hyundai and no where else.. We believe in there guidance on maintaining our factory warranty. Thanks again. The Delaleurs family. More

by A.DELALEURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
Dec 12, 2021 -

Family Hyundai responded

Hello Delallleurs Family, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 11, 2021

Thank you Collin for getting me in at the last moment the service was great More

by kevcos570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

December 11, 2021

Everyone is very helpful and respectful there. Very good assistance and time management as well. More

by souchetamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Dec 12, 2021 -

Family Hyundai responded

Amanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2021

Not good when I got I found out that my car couldn’t be serviced More

by LISARENEE1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 10, 2021

The service and technicians are outstanding. They communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. More

by MAM125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Family Hyundai responded

We're sorry to hear that you weren't satisfied with your recent experience at our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 10, 2021

great buying experience along with fantastic service when needed and treats customer with higets esteem and regard. More

by robertbasso37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan schultz
Dec 10, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

December 09, 2021

The service is excellent, and the customer service is top notch. I brought my car in without an appointment, and it was finished by the early afternoon. More

by patterson.sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 09, 2021 -

Family Hyundai responded

Thank you, Sara, we appreciate your business and our team looks forward to serving you again soon!

December 09, 2021

I had a nice experience with Matt Casey. He answered all of my questions in a polite and professional way. My only complaint was that when trying to book my service appointment it was a 5-week wait for my 7 More

by mabobich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Dec 09, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Matt and our team, and we look forward to working with you again.

December 08, 2021

Great experience the staff is friendly and knowledgeable. Everyone did a great job making the experience as pleasurable as possible. More

by Palisade owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Dec 08, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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