Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,838 Reviews
Call Service Center (708) 444-7100

5,838 Reviews of Family Hyundai - Service Center

Sort by
October 24, 2021

The service team is always great about taking care of my car issues, big or small. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Report | Print
Oct 25, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2021

Excellent service as always from Tom Stalin and team. Always leave your dealership very pleased with the service that I am receiving. More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Oct 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

October 21, 2021

We love Family Hyundai! Staff is always very professional with exceptional service! Thanks so much! More

by MICHELLE.BYRDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan from Service
Report | Print
Oct 22, 2021 -

Family Hyundai responded

Michelle, We appreciate your business and our team looks forward to serving you again soon!

October 21, 2021

Staff is very courteous, great service and have had my car serviced at this dealership for over 10 years. More

by CAROL.PREIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (young kid)
Report | Print
Oct 22, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Carol, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

October 21, 2021

Dropped vehicle off on 10/19 for appointment on 10/20 for recall campaign and oil change and to replace wiper blades. Wiper blades were not done, coupon was attached to work order. I was not notified of serv More

by LEFTY460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacklyn Helgoth
Report | Print
Oct 22, 2021 -

Family Hyundai responded

Thank you for your honest feedback. We appreciate your business and hope you will give us another opportunity to assist you and demonstrate our commitment to excellent customer service!

October 19, 2021

Employees are great at Family Hyundai service department. The only problem is trying to schedule an appointment. More

by THEGIBBER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Oct 20, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We will share your comments with the service team, and we hope to see you again!

October 19, 2021

Very efficient courteous service. Went to lunch and received text that the car was ready, More

by BOBKATM777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 19, 2021

I was told it would be a 3 to 4 hour wait – there has to be another way. More

by AmandaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Family Hyundai responded

Amanda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 17, 2021

Very friendly and trustworthy staff! I am always pleased with the service I receive from Family Hyundai! More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Danielle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2021

WENT IN FOR TIRE PROMOTION ADVISED THEM OF SOME NOISE I WAS HEARING AND IT WAS ADDRESSED AND TAKEN CARE OF. NOW MY CAR RUNS LIKE NEW! More

by TRACEYMARTIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACKLYN
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Tracy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Hyundai.

1
...
340
341
342
...
584