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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,837 Reviews
Call Service Center (708) 444-7100

5,837 Reviews of Family Hyundai - Service Center

Sort by
October 02, 2021

the service center was pretty good i would recommend the service center to any hyundai owner More

by POOKYSMOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
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Oct 03, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

October 01, 2021

Very kind and professional service, would highly recommend Tom to anyone looking to get service done! More

by happeninghepster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Oct 03, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 30, 2021

Very nice and accommodating staff and it's appreciated. Keep-up the great work Hyundai. More

by nichelle813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal in the service department is very helpful and kind.
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Sep 30, 2021 -

Family Hyundai responded

Thank you for your very kind review. Crystal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 29, 2021

I brought it in called me it was ready picked up snd went home. Then realized they didn’t fix the problem. Called and was told to come in and we will get you right in. Took car back waited e3 hours!!!! Not h More

by JANELFILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember their names. Colin was very first person.
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Oct 17, 2021 -

Family Hyundai responded

Janel, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around. Please reach out to us at your convenience, Janel. Thank you for your time.

September 27, 2021

As always friendly and professional, Tom is a good listener with my concerns. He continued to let me know status of my car. More

by coco8411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Sep 27, 2021 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 26, 2021

Im really disappointed waithing to fix the issue of my car that is NOT that complicated and is been more then 2 months and they NOT have finish to fix it. More

by MBC.MARLEN
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Majors
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Family Hyundai responded

We will have Mike Majors reach out to you ASAP so we can go over everything that is going on with your vehicle. Thank you for your patience.

September 25, 2021

Very helpful, knowledgeable about cars. I love the service. I am pleased with my car. More

by pokegbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2021

As always I was treated with courtesy and professionalism by the team Keep up the great work More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Sep 26, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2021

Employees very polite and helpful. Explains things and keeps me informed of what is happening. Very satisfied More

by SRPARADOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey, Tom Salin
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Sep 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Tom and Matthew work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 23, 2021

My appt was at 715a, arrived 10 minutes early, service manager checked me in. I reminded her, I was waiting and had told them I needed to be in/out ASAP. I'm a caretaker. Well..it happened..I was out b More

by ALEXANDRIA411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female service mgr..sorry forgot name..but she was good...
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Sep 24, 2021 -

Family Hyundai responded

Alexandria, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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