Family Hyundai - Service Center

Tom came thru again. Once I came to the dealership and ran into a cousin who lives minutes away. She asked why I come so far. I stated because I trust Family Hyundai with my truck. Tom has reaffirmed t ran into a cousin who lives minutes away. She asked why I come so far. I stated because I trust Family Hyundai with my truck. Tom has reaffirmed this trust by owing the resolution of nav system. Got me a date for a service review before my busy drive season the next few months. I will keep coming back. I also had someone ask me about why I stuck with Hyundai Santa Fe for my second truck purchase. Same answer. Trust. But, I am becoming more interested in a hybrid. Maybe a Santa Fe hybrid will materialize. More

My car was washed after the oil change, but it was not dried. I don’t think my toes were rostered. Also no employees were wearing masks indoors, there is a state wide mask mandate. dried. I don’t think my toes were rostered. Also no employees were wearing masks indoors, there is a state wide mask mandate. More

Everyone I have worked with in the service department has been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than or been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than originally expected. They have taken excellent care of my car over the years and I will continue to bring my car to them. More

TJ from the service department was excellent when taking care of my car problem. Even though they were incredibly booked, he was able to fit me in and personally make sure I was taken care of in a timely ma care of my car problem. Even though they were incredibly booked, he was able to fit me in and personally make sure I was taken care of in a timely manner, a d he personally called me when it was done. I am very greatful for his help! More

Colin & Tom in service have always been exceptional . They are alway straightforward in explaining services recommended and what’s required . They are a great Assets! They are alway straightforward in explaining services recommended and what’s required . They are a great Assets! More

Every experience I have at Family Hyundai do Tinley Park is amazing. The staff is always friendly, informative, and more than willing to answer any questions I may have. Plus they got my car back to me way is amazing. The staff is always friendly, informative, and more than willing to answer any questions I may have. Plus they got my car back to me way earlier than was originally projected. That’s what I call speedy service! More

Bryan was great. In addition to my scheduled oil change, I opted for coolant flush and transmission flush. I also had a recall notice to be serviced so all of that took most of the day. I had them check my I opted for coolant flush and transmission flush. I also had a recall notice to be serviced so all of that took most of the day. I had them check my radiator cooling fan as I was hearing it squeak after shutting off my car. Bad bearing and fan need replacing. Ordered part and I will return for install in a couple of days. Only thing I would say is that I wish that the service techs would not change or play with my radio settings. They do it all the time and I don't know why. I even turned my radio off when I arrived. Yet they turn it on and change it. Nit-picking, I know. More

Great dealer great sale person. Very friendly people at the dealer. Never had a problem there. If I had problem they fix it. Will go there again. the dealer. Never had a problem there. If I had problem they fix it. Will go there again. More

Good work as always ! I was kept well informed as to what was wrong with my car and what it would cost. I liked the fact that I was able to get my car shortly after lunch. was wrong with my car and what it would cost. I liked the fact that I was able to get my car shortly after lunch. More

Car used to get washed and vacuumed when brought in for service. If it was done at all it was not done well. Appointments are several weeks out and without one you sit for over 2 hours for an oil change. W service. If it was done at all it was not done well. Appointments are several weeks out and without one you sit for over 2 hours for an oil change. Work done on car was fine More