Family Hyundai - Service Center

The handled the work on time and very well and were abile to take me as soon as i hot there. I world reccomend the again to take me as soon as i hot there. I world reccomend the again More

It’s always a pleasure to work with Colin the service advisor. He always goes out of the way to exceed the expectations that I have. advisor. He always goes out of the way to exceed the expectations that I have. More

A day after purchasing a car from here, it needed to be inspected and serviced which is something I feel should've been done PRIOR to selling the car. Needless to say, upon dropping my car off at 10am the inspected and serviced which is something I feel should've been done PRIOR to selling the car. Needless to say, upon dropping my car off at 10am the next day, I wasn't updated with the status as promised by Jackie (she's in the service department) until I decided to reach out. It was 4:00pm and not one courtesy call was made to myself or husband updating us with the maintenance status. I did contact my salesman (Mayweather) whom by the was is awesome, to notify him of the situation and he assured me he'd check on it and get back to me, which he did. He was told by Wayne (the only mechanic who works on foreign cars there) he needed to order a part and the car should be serviced first thing in the am because parts usually are delivered at night. My frustration isn't with Family Hyundai itself but more so with the service department and their lack of communication and customer service. My family and I have purchased several vehicles from here and each time has been a pleasant experience. Hopefully everything works out with my recent purchase and my concerns are heard and understood as a customer. More

Excellent service; in and out!!! Appreciated the way service was handled. I highly recommend Family Hyundai for your car service and needs. They truly care. service was handled. I highly recommend Family Hyundai for your car service and needs. They truly care. More

Did a walk in at 7:30am and service department took my information and process my Santa Fe right away. I was not planning on waiting for my car, my daughter was picking me 8:30 am. When she pick me we wer information and process my Santa Fe right away. I was not planning on waiting for my car, my daughter was picking me 8:30 am. When she pick me we were on our way to go home. I received a phone call to tell me car was ready. What a surprise. When’s back to the dealer and the work sheet. Amazing people you have working for you. Thank You. More

Very satisfied customer. No appointment and I was in and out in less than hour. Everything was done that i needed and asked for. Thank you out in less than hour. Everything was done that i needed and asked for. Thank you More

FamilyHyundai has been awesome. I was very pleased with my service. I was given a loaner car while they installed remote start. Received a prompt call stating my car was ready. my service. I was given a loaner car while they installed remote start. Received a prompt call stating my car was ready. More

The recent appointment 8/5/21 went perfectly. Even though I arrived late (craziness at home) they received me courteously and promptly. The estimated time for the service given to me was what it took. I arrived late (craziness at home) they received me courteously and promptly. The estimated time for the service given to me was what it took. More

Great experience as always for my car. It was fast. Had time to visit my sales guy too. Always a pleasant experience at Family Hyundai time to visit my sales guy too. Always a pleasant experience at Family Hyundai More

Ha an appointment for an oil change, everything went smooth, didnt take more than 30 minutes and I was out of the dealership. It did take me a while to get an appointment since oil changes are only don smooth, didnt take more than 30 minutes and I was out of the dealership. It did take me a while to get an appointment since oil changes are only done on Saturday, which is what I was told. More