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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

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April 22, 2021

Waiting area is clean and comfortable. Recall was handled efficiently and quickly. I'm always treated well at Family Hyundai, including a hand car-wash. More

by caroline.lippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Family Hyundai responded

Thank you so much for your excellent review, Caroline! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 21, 2021

I have a tire warranty. I got my tires taken care of an ailment and a car to drive while we wait for tires to be delivered More

by kristin52770
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Exceptional Customer Service. This visit was for routine maintenance. Thank you Colin for taking great care of me, checking out my concerns, and updating my alert codes. You are greatly appreciated. More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Family Hyundai responded

It's great to hear that Colin was able to help you with your routine service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 20, 2021

Work done was for a corporate all world engine problem recall. My car previously had 2 engine replacements as per Hyundai corporate direction but this time it was okay. More

by Rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Family Hyundai responded

Thank you, Rich, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2021

I received safety recall for Tucson anti-lock brake system. I made an early appointment for service and the new fuse and wiring kit was installed promptly and the work crew also washed my SUV. Thank More

by Ladyj10101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 20, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 18, 2021

I love this Dealership. I have buying cars from Family Hyundai for 15 years and will continue. No problem in referring friends and family for new or used vehicles. More

by CAHASSEL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici, Sam Wallace
Apr 19, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 17, 2021

The establishment is very clean, professional and spacious. The waiting room is very spacious assuring everyone had proper spacing to be comfortable. Love how clean the entire establishment is. Never More

by JESSMOM67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry very great salesman
Apr 17, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 17, 2021

Ricky was terrific. Polite, professional and helpful in every way. He spent extra time with me in instructing me on all the features on my Tucson. He explained everything I asked him about. Sam also was t More

by PHYLLIMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
Apr 17, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 17, 2021

It was a pleasure working with Krzis Czapka! I liked being able to text him if I had any questions. He was extremely helpful to me. EXCELLENT CUSTOMER SERVICE!!!!! More

by delete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzis Czapka
Apr 19, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Krzis and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2021

I love this place, always great service never disappoint. Tom S. always keeps me updated on my vehicle when being serviced, very friendly, helpful and professional. More

by tcbattles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 19, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Family Hyundai.

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