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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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April 03, 2021

I went in for maintenance and was told they had the fix for outstanding recall. I was told about 3 hours and they were done in just under 2 1/2 hours. Great service team to work with! More

by OAKRAIDERS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. Czapka
Apr 04, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

April 03, 2021

Very courteous and professional service. I have gotten very used to this level of service and professionalism from everyone there. I would highly recommend this dealership to all. More

by hrusek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2021

very courteous and professional service. I was taken care of promptly. Colin was extremely helpful and kept me updated on the progress of my car. Everyone was very friendly and welcoming. More

by DJBUCKNER456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 02, 2021

Tom was extremely helpful during this time. He got me a loaner, he kept me updated on the progress of my car, & was very understanding. This is the reason why Hyundai has a special place in my heart. More

by AFLEMI20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 03, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and the team met your expectations. Thank you again for choosing Family Hyundai, we look forward to serving you next time!

April 01, 2021

I took my car in for a scheduled oil change and maintenance. They took my car in right away when I arrived, and the service was prompt and friendly, like always! More

by RSS248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 02, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a pleasant and timely experience! We sincerely value your business and look forward to your next visit.

March 31, 2021

I did not have an appointment but was able to get repair of my turn signal repaired with an hour wait time, Grateful to get it fixed right away! More

by VALNEIL85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 01, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 31, 2021

Always good and quick service. I was in and out of the service way faster than I expected to be. Everyone was polite and friendly. More

by GINAKDAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 01, 2021 -

Family Hyundai responded

We appreciate your business, Gina, and our team looks forward to serving you again soon!

March 31, 2021

Great place for sales and service! Very friendly and helpful in understanding service issues. Definitely recommend this dealership for all sales and service! Thank you! More

by Celeste Trueba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 01, 2021 -

Family Hyundai responded

Thank you, Celeste, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2021

It was great people there are amazing and very helpful. Great place to buy a car or SUV. Mark is amazing our sales rep. With everyone there as well. More

by ABBYJACKSARENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 01, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mark and the rest of our team. We're glad to hear we delivered such a great experience!

March 31, 2021

I Love Family Hyundai!!!!!There Are Great!!!!My Car Was Down For A Few Weeks I Live In Indiana And Work In The City Therefore A Car Is Needed.Everyone Was So Helpful And Kept Me Updated With The Status Of More

by LELAH70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Apr 01, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 01, 2021 -

LELAH70 responded

I Love Family Hyundai!!!!!There Are Great!!!!My Car Was Down For A Few Weeks I Live In Indiana And Work In The City Therefore A Car Is Needed.Everyone Was So Helpful And Kept Me Updated With The Status Of My Vehicle.....I Love Family Hyuandai!!!As I Said EVERYONE Was Helpful; But Colin Was Excellent!!!Kudos To Family Hyundai!!!!!

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