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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,853 Reviews

5,853 Reviews of Family Hyundai - Service Center

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March 27, 2021

I went in for an oil change and recall repair, and was in and out in less than 2 hours. They even washed my car! Everyone was friendly and helpful! More

by Trfrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 26, 2021

Great service with Mike . He answered my questions honesty, which I appreciated. Scheduled my appointment on line and he did a great job getting it done within an hour. More

by J.Proper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
Mar 26, 2021 -

Family Hyundai responded

Thank you for taking the time to leave us this fantastic, five-star review. We are very happy that Mike have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2021

Great time management. Friendly staff from the advisor to the cashier. The quality of work was beyond excellent. Will definitely continue to service my car there More

by WYVELLCOOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 26, 2021

Just bought a 2021 Genesis G90 and the experience was awesome! Larry took care of my every issue, Colin saw me get through small service issues and a loaner worked it out flawlessly, and Al assured me th More

by MRGUMBIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
Mar 26, 2021 -

Family Hyundai responded

Congratulations on your brand new Genesis G90! We are thrilled that Larry, Colin, and Al were all helpful. Thank you for taking the time to leave us this great review. Please let us know if we can be of any further assistance. We're always happy to help!

March 25, 2021

Bryan Schultz took care of our service repair in less time than I expected, washed the car, and arranged a ride for me back to the dealership. Everything was handled perfectly. I am completely satisfied More

by RBRYAN1969
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Mar 26, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Bryan was able to help, and we hope to see you again!

March 25, 2021

Tom is one of the best service consultants that I have experienced throughout my years of car ownership. In the many years of dealing with different dealerships and their service people, Tom actually lis More

by byby987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 26, 2021 -

Family Hyundai responded

Thank you for the very kind words for Tom. We appreciate your business and our team looks forward to serving you again soon!

March 25, 2021

Family Hyundai as far as my sales associate was a great experience. Family Hyundai is a great place to get your vehicle from. My choice would go back to them again. More

by TGAVIN068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2021

Mike always does a fine job when I bring my Kona in for service. I generally schedule an appointment online before I go for service and he does a nice job of getting it in on time. More

by OLARRYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic service dept.
Mar 26, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike. We're glad to hear he delivered such a great experience!

March 24, 2021

Colin the service adviser is awesome kind and caring I wasn’t waiting long plus I was completely comfortable thank you it wasn’t over crowded More

by claudettesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 24, 2021 -

Family Hyundai responded

Thank you for your business and this review, Claudette. We're happy to hear Colin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2021

Matthew from the Service Department did an excellent job and it was a very pleasant experience to work with him. Great job and thank you! More

by HyundaiOwner21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Mar 24, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your recent service experience here at Family Hyundai. Matthew and our team appreciate your business and hope to see you again soon!

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