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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,828 Reviews

5,828 Reviews of Family Hyundai - Service Center

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February 21, 2021

As always, the service was great, the wait time was minimal, and the person who was in contact with me was extremely helpful and courteous and considerate. More

by HEATHERLLLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Family Hyundai responded

Heather, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 20, 2021

Bryan was very efficient and quick to get my car serviced even though I was a walk in. I was in and out faster than I expected I would be More

by BELINDA9718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Family Hyundai responded

Belinda, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 20, 2021

I have purchased my first Hyundai in late 2000. Moved to Oak Forest in 2002 and have been taking my car there since and have purchased 3 other's and leased one for 3 years. I can always depend on the entir More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Feb 21, 2021 -

Family Hyundai responded

Ray, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. We appreciate you being a loyal 10-year customer of Family Hyundai! If there is anything we can assist you with in the future, please let us know.

Feb 25, 2021 -

Rjoneserin responded

I did!

February 19, 2021

Horrible customer service. Had my engine replaced and a week later the check engine came on. I paid $99 for a diagnostic to tell me that I needed to replace the catalytic converter and it would cost $4000. More

by lisag007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Family Hyundai responded

Thank you, Lisa. Management will be in touch.

February 19, 2021

yi really appriciate the swift and excellentt y i really appriciate the swift and excellentt service i recieved for a minor problem. With the brutal artic weather we experienced, More

by John Waiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Feb 19, 2021 -

Family Hyundai responded

Thank you, John, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 18, 2021

I was received promptly at opening even though my appointment was at 7:15. My service was done in less than an hour. Very convenient, timely and professional! More

by JUAN.ROSENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Feb 18, 2021 -

Family Hyundai responded

Thank you, Juan, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 18, 2021

The service staff is very friendly and professional. I received excellent service! Would definetly recommend Family Hyundai to anyone looking for repairs to their vehicle. More

by d.tidball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

My experience at Family Hyundai's service department was good, prior to appointment date there were several reminders of the appointment, very much appreciated. Mr. Simmons was very professional and inform More

by fredrick817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Family Hyundai responded

Thank you, Fredrick, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 17, 2021

Attentive excellent service. Scheduled oil change. First oil change new vehicle. In and out service. No long delay. Accomedated to service earlier than schedule. All good More

by GOOFUS241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krzis, czapka
Feb 17, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai! Please let us know if we can be of further assistance. We're always happy to help!

February 17, 2021

Tom is always very pleasant and professional when I visit Family Hyundai. I went in for an oil change and look forward to purchasing my next car. Thanks Tom!!!! More

by SILKYLADY0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 17, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and our service team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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