Family Hyundai - Service Center

Having been a member of the Hyundai since 2010 and on my second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAF second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAFE on the road. They know what they're doing! I am very happy!! More

Family Hyundai takes alot longer then other dealerships I've been to. Everytime I come work a appointment it feels like I made a appointment for no reason. And something is always broken while I'm visiting I've been to. Everytime I come work a appointment it feels like I made a appointment for no reason. And something is always broken while I'm visiting. Last visit Family Hyundai system was down nation wide. More

Terrible. Rather go to a 0 credit needed and get 30% APR in a used car lot than to deal with these disrespectful people again. in a used car lot than to deal with these disrespectful people again. More

As a WOMAN, my suggestion to you is don't deal with this car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and wh car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and when my son brought the car for a follow up appointment was told a) there wasn't an appointment (fyi- have the text to prove it) and b) leave as the paint person wasn't there. When I called the Service Manager Mike Majors and was upset about this disservice - and used the term "it was bxxxshxt". I was told as a WOMAN that I should not swear and that Mike's wife and daughter don't speak that way. So, it's funny how as a WOMAN, I bought and paid for the car but as a WOMAN I am not allowed to swear or complain about bad service. This apparently must be reserved only for MEN at Family Huyndai. It is 2021- I should not have to get a lecture from a misogynist service director. So, I highly suggest NOT buying or using this dealership if you are a WOMAN and want to be respected. Also, one more thing, I was told my Mike "to calm down and calm back when I was calm" like it was a 1950's ..... More

Mike majors took very good care of me answered all my concerns kept me updated in the future I wii call him if I have any problems concerns kept me updated in the future I wii call him if I have any problems More

Went in for an oil change on my hyundai and they were super quick and they dont play games like some other dealers. It was in and out just how i like it! super quick and they dont play games like some other dealers. It was in and out just how i like it! More

Responsive and polite. Needed additional service on my car and Krzis did not make me feel pressured at any time to get the service recommended. He explained what was needed and I had it done. my car and Krzis did not make me feel pressured at any time to get the service recommended. He explained what was needed and I had it done. More

I set up my appointment using the website with no problem. I asked for a shuttle service which I received. The driver was very easy to talk with and he drove me in a new Elantra. I was notified problem. I asked for a shuttle service which I received. The driver was very easy to talk with and he drove me in a new Elantra. I was notified when the car was ready and everything was ready for me including a very nice car washed. I love my car (2019 Ioniq) and Family Hyundai. More

Staff was exceptional, as always, and got my car back within a few hours of dropping it off for a slow leak in my tire and also a recall installation! within a few hours of dropping it off for a slow leak in my tire and also a recall installation! More

So disappointed to see that over half the employees were not wearing masks. Some customers as well. I'll definitely be going somewhere else next time. not wearing masks. Some customers as well. I'll definitely be going somewhere else next time. More