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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,877 Reviews

5,877 Reviews of Family Hyundai - Service Center

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August 10, 2020

Great experience and super helpful and caring sales representative. Would highly recommend! Was getting a lease for the first time and felt like the experience could have not been better. More

by TATIANA
Recommend Dealer
Yes
Employees Worked With
Ryan Prindle
Aug 10, 2020 -

Family Hyundai responded

Thank you, Tatiana, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 10, 2020

Always a wonderful experience at Family Hyndai This is the second Hyundai we have owned and have never been disappointed with Family Hyundai sales and service! Service hours are accommodating and More

by bdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2020

Great customer service Another great experience at Family Hyundai. Service team (Mike and Tom) were excellent and made sure everything was done to my expectations. Keep up t More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 10, 2020 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 09, 2020

15,000 mile check up They were friendly and the service was OK I was advised of recommended service items that I chose to have done to the tune of 503.92. I was told that More

by l_hauschild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
Aug 09, 2020 -

Family Hyundai responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and it's disappointing to hear we missed the mark on our commitment to vacuuming, washing, and sanitizing your vehicle. We will share your comments with our team, and we look forward to working with you again.

August 09, 2020

Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More

by DAWNNOVAK67
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici, Leon Goldman, Eric Kratschmer
Aug 10, 2020 -

Family Hyundai responded

Thank you, Dawn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 08, 2020

Great, Fantastic!!!! The dealership was very helpful and has great service. If my car needs service, this is the place I would come. I am a very satisfied customer. More

by IDALIAG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 09, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 07, 2020

The people at your dealership are all great the young lady who shows the features on the new cars is amazing at her job She should get a raise . You all need to break down and spend a buck More

by PSMITH71866
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : She is the lady who shows the features on the car 10 Stars for her , Kelly Kuckelman, Leon Goldman, Sam Wallace
Aug 09, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2020

The estimates of cost and time needed were right on. So I am completely satisfied.and plan on coming back again for further service. Thanks More

by RADAMS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2020 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 06, 2020

scheduled oil change Scheduled service on line. Waited outside and before I knew it my car was done barely 45 minutes. Entire staff as always friendly and helpful. More

by pmgrt76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 06, 2020

Recall Repair Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and receive More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2020 -

Family Hyundai responded

Donna, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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