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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,867 Reviews

5,867 Reviews of Family Hyundai - Service Center

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June 06, 2020

Colin was very pleasant to work with. Demonstrated great customer service. He was very knowledgeable on the service I needed done to my car and answered all questions that I asked. Will work with him again More

by alexis1234
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2020 -

Family Hyundai responded

Alexis, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

June 05, 2020

Always the best Even with Covid-19 the service department does a fine job of performing all the necessay services on your vehicle. It is done in a timley and efficie More

by JOHN_PUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Tom Salin
Jun 05, 2020 -

Family Hyundai responded

John, thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 04, 2020

Service and Covid19 Service was great, as always, and done in a timely manner. Social distancing and protective gear was in use by all people. I felt comfortable. More

by denise5610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Jun 05, 2020 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, now more than ever, and it's great to hear about your excellent experience here at Family Hyundai.

June 04, 2020

Great Was met in service right away, comfortable waiting area, friendly staff, everything was done as asked, I would recommend your service to anyone. Al More

by LEHMPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Family Hyundai responded

Thank you for your business and this great rating. We're happy to hear that Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2020

Family Hyundai, is thus far my favorite Hyundai dealership, everyone is very, ready to help you and make visit pleasant, my last visit Christal was as always patient and friendly and the young m More

by EMWILSON7
Recommend Dealer
Yes
Employees Worked With
Christal
Jun 03, 2020 -

Family Hyundai responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 03, 2020

OUTSTANDING SERVICE THE SERVICE DEPT AT FAMILY HYUNDAI IS OUTSTANDING. I BROUGHT MY NEW TUCSON IN FOR IT'S FIRST OIL CHANGE AND IT WAS DONE IN RECORD TIME. THE STAFF WAS More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 03, 2020 -

Family Hyundai responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 02, 2020

Friendly and helpful Service Advisors Brian was my service advisor; he was very friendly and helpful. I also had additional questions when Brian was with another customer and Colin was ni More

by dwelch2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian/Service
Jun 02, 2020 -

Family Hyundai responded

Thank you for this review and your kind words for Brian and Colin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 01, 2020

Great service as always. Always appreciate the timelines or getting routine service done. Also appreciate the low price for an oil change. Enjoy that I can keep all my factory maintenance done for a very fa More

by DWIELGUS82
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2020

would recommend them to others i have been dealing with would recommend them to others i have been dealing with them for 9 years now and have had no problems. tom salin has always been very professional More

by CONNIERODGERS717
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 01, 2020 -

Family Hyundai responded

Hi Connie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 31, 2020

Great! Can't say enough for all the great service I get from here! Tom is the best service person I have ever dealt with here! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 01, 2020 -

Family Hyundai responded

Thank you, Rich, for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience!

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