Family Hyundai - Service Center

Need to make appointments easier to schedule-not being available for a month (or more) when called and not possible on-line are big issues when car maintenance needs to be performed (ie oil changes)! With available for a month (or more) when called and not possible on-line are big issues when car maintenance needs to be performed (ie oil changes)! With the issues of certain models burning oil a lot of miles can pile up in a month time, possibly causing more issues. More

Unable to meet the need of its customers in providing customer support when vehicle displays technical errors. If vehicles display mechanical errors, they should immediately be placed for diagnostic revi customer support when vehicle displays technical errors. If vehicles display mechanical errors, they should immediately be placed for diagnostic review and customer provided a service vehicle if the car/truck must remain at the dealership. More

Everyone that I dealt with was very friendly and professional. The service was excellent. Very satisfied. professional. The service was excellent. Very satisfied. More

Great people to work with explain every thing needed thank you for all your help thank you for all your help More

Poor experience with service department. made an appointment in mid-November for an appointment in mid-DECEMBER (over a MONTH OUT). Showed up, dropped off the car and explained symptoms, a made an appointment in mid-November for an appointment in mid-DECEMBER (over a MONTH OUT). Showed up, dropped off the car and explained symptoms, and never heard back for half the day. Calling during lunchtime, they claimed there was NO record of an appointment, and the car was being treated as a walk-in and would not be looked at for another week, and they did not bother to call and confirm this change in the plan of record. This is after calling the service manager and mentioning the exact dates and times the appointment was booked and re-confirmed in late november. More

Took forever to actually get someone to check you in, and then poor communication all around then poor communication all around More

Family Hyundai is a dealership that I recommend for sales and service. They are very professional. and service. They are very professional. More

Everyone in the service department is so accommodating. They are always so pleasant and helpful ❤️ They are always so pleasant and helpful ❤️ More

Very happy with my salesman and also the service department . looking forward to my next purchase department . looking forward to my next purchase More

Wait was longer than expected but had good friendly service and price from the service rep service and price from the service rep More