Family Hyundai - Service Center

Horrible dealership. Never again will they get Any more money from me. They kept my vehicle for 3 weeks then told me they can't duplicate the problem. When I showed them Never again will they get Any more money from me. They kept my vehicle for 3 weeks then told me they can't duplicate the problem. When I showed them the problem while still on their lot they told me to find someone else to fix it. Manager yelled at me. They bashed my front end lisence plate. No apology. They told me they will replace my gas. They lied about that as well. Going to this dealership was an absolute nightmare. Never again. More

The service man who changed our oil was very efficient. He returned our car very quickly He returned our car very quickly More

Thank you maverick in Tinley park for being on top of everything your services skills are the best I appreciate your atinvness. everything your services skills are the best I appreciate your atinvness. More

I’ve been coming since I purchased my car and for the past 1-2 years each visit gets worse. past 1-2 years each visit gets worse. More

It's very difficult to reach a live person. They don't call you at all re the status of your car. The technician for Genesis is not always available. Appts are weeks to months out. They don't call you at all re the status of your car. The technician for Genesis is not always available. Appts are weeks to months out. More

They take great care of my vehicle and my concerns. My daughter and neighbors also come here for the same reason. My daughter and neighbors also come here for the same reason. More

My appointment was for 8:30am on a Saturday for an oil change. I left the dealership at 11:45. I didn't get checked in until 9am. The passenger seat must have had oil on it and the arm holding the front w change. I left the dealership at 11:45. I didn't get checked in until 9am. The passenger seat must have had oil on it and the arm holding the front window drivers side was dirty. The Service Manager told me what a deal it was that my Service was part of Warranty. I said I paid for it in the price. More

Brian has been very helpful during my oil consumption test visits, and I appreciate it. test visits, and I appreciate it. More

The communication with service team is non existent. It is impossible to get hold of a service person. Every time I want to find out status on my car repair while the car in in the shop I have to find a It is impossible to get hold of a service person. Every time I want to find out status on my car repair while the car in in the shop I have to find a person to drive me there to see what is going on. When in person, every one is nice and try to help but I was told to drop the car off for 2 days and it’s been 6 days and a visit to the dealer and still don’t know what is going on with my car. More

Service dept is always prompt. They keep you informed of progress, additional services needed or any delays They keep you informed of progress, additional services needed or any delays More