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Family Kia
St. Augustine, FL
345 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 345 reviews
Verified Customer
October 29, 2025
Richard Brannan and the Kia team were awesome and worked with us on our purchase! with us on our purchase! More
by jjh143
October 28, 2025
Very good service in timely maner. Nice to have water and snacks for people having service Nice to have water and snacks for people having service More
by rmacleod107
Employees Worked With
October 24, 2025
I want to extend my deepest gratitude to Derek at Kia of St. Augustine for the exceptional service he provided. His professionalism was matched only by his genuine personalism—he made me feel heard, respect St. Augustine for the exceptional service he provided. His professionalism was matched only by his genuine personalism—he made me feel heard, respected, and truly valued as a customer. Derek’s ability to communicate clearly, patiently, and with sincere care transformed what could have been a routine experience into something memorable. I left feeling not only satisfied but inspired. Derek exemplifies the gold standard in customer service, and I believe he could serve as a model for others in the industry. If more service professionals followed his lead, the world of customer care would be a far better place. More
by WallyM
Employees Worked With
October 24, 2025
A Great place to have your KIA, or any other brand for that matter, serviced. that matter, serviced. More
by DON9170
Employees Worked With
October 22, 2025
I was disappointed that I was given one price and then when closing the deal they changed the price. Although, I love my car, won’t do business again. Taillight was cracked and they never disclosed that when closing the deal they changed the price. Although, I love my car, won’t do business again. Taillight was cracked and they never disclosed that! More
by catvachon
Employees Worked With
October 21, 2025
They were on time very polite and good customer service thank you and for the car wash thank you and for the car wash More
by gerdamcmullin
Employees Worked With
October 21, 2025
Always friendly and trustworthy. Great service. That is good thanks. See ya next time. Bye Great service. That is good thanks. See ya next time. Bye More
by aidan13133
Employees Worked With
October 21, 2025
The dealership made this a great car buying experience! The staff and management were very helpful and friendly. The staff and management were very helpful and friendly. More
by aliciaddrummond
