Family Kia

Stephanie was my saleswoman, and she was phenomenal! I have never experienced such a great vehicle purchase ever in my life!!! Thank you Kia for understanding that people want to deal with real people a I have never experienced such a great vehicle purchase ever in my life!!! Thank you Kia for understanding that people want to deal with real people and not sale pushers! She was just great! More

New Service Dept. is Awesome! As always everyone was friendly and helpful. The work I requested was performed timely and Joe was professional and very helpful in keepi is Awesome! As always everyone was friendly and helpful. The work I requested was performed timely and Joe was professional and very helpful in keeping me informed of the maintenance that was done, finished quickly and had my cleaned car ready efficiently. The new Facility is without question, outstanding and in my 60 years of driving, is probably the very Best Service Facility I have experienced in 3 countries!! More

Joe was outstanding! Your new facility is an enormous improvement. Very pleased with the work done to my car. Your new facility is an enormous improvement. Very pleased with the work done to my car. More

Best kia dealership I have ever dealt with. From sales to service they are all top tier! Will definitely be back when I'm ready to upgrade again. From sales to service they are all top tier! Will definitely be back when I'm ready to upgrade again. More

Great experience. Casey was great. Car was ready ahead of schedule. Kept me informed of what was going on. Casey was great. Car was ready ahead of schedule. Kept me informed of what was going on. More

Service department was great! Brought my vehicle in with an issue, they diagnosed it quickly, ordered the part and called me to schedule the replacement and it was all done in a t Brought my vehicle in with an issue, they diagnosed it quickly, ordered the part and called me to schedule the replacement and it was all done in a timely manner. I appreciate them! More

Great service, like the new waiting area, so much better than it was before, thanks than it was before, thanks More

They messed up my back breaks rotors and calibers because someone put the emergency brake on and drove my car around someone put the emergency brake on and drove my car around More

Such a pleasant experience! Greet with a smile, waited on quickly, and negotiations went smoothly. Antony was great to deal with, don’t hesitate to ask for him when you visit Fa Greet with a smile, waited on quickly, and negotiations went smoothly. Antony was great to deal with, don’t hesitate to ask for him when you visit Family Kia! More

Our sales rep. Richard Brennan gets 5***** for his approach and professionalism. Our new Kia Carnival XL Hybrid Prestige also gets 5***** Unfortunately the financ Richard Brennan gets 5***** for his approach and professionalism. Our new Kia Carnival XL Hybrid Prestige also gets 5***** Unfortunately the finance manager get 0* we found him to be dishonest with us as he scrolled through all the paperwork regarding financing and other items on his IPad making us unable to visually see what we were paying for. He spun through IPad like the show wheel of fortune. He then proceeded to print out the paperwork, fold it and place it into an envelope without going over it. We didnt have to sign anything as he made us sign on his ipad. Since we got along with the salesman, we trusted everyone……. BIG mistake. When we got home and had the time to review the paperwork we noticed a few hundred in charges that would have been questioned by us in his office. We were charged $349 for an electronic filing fee and government stamp tax of $70. Then there was another charge paid to others amounting to $162.85???? Then on another page we saw $357.50 for EFS FEE MVWTF BATTERY TIR ??????? Whatever that is. Totally dishonest and goes to show you, it’s very difficult to trust people. Bottom line is that we WOULD recommend this dealership because it was mostly positive. But a WARNING TO FUTURE POTENTIAL CUSTOMERS, BE VERY CAREFUL WITH THE SO CALLED :FINANCE PEOPLE” they’re designed to upsell you things you may not need using fear mongering. Example; in the finance office you see a kia on his computer showing all kinds of wiring in a car. The start of the conversation was to let you know that there’s hundreds of miles of wiring that’s not covered by your warranties. Purpose is to scare you into buying an extended warranty……. And you bought the car because of its excellent reputation and existing warranty. Be Careful and BE AWARE. More