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Family Kia

St. Augustine, FL

4.6
345 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 345 reviews

October 29, 2025

Professional and informed me of needed services. Did not pressure me. Took me promptly even though I was late. More

by jimmyvierkant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

Richard Brannan and the Kia team were awesome and worked with us on our purchase! More

by jjh143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Brannan (5 stars!)
October 28, 2025

Very good service in timely maner. Nice to have water and snacks for people having service More

by rmacleod107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

I want to extend my deepest gratitude to Derek at Kia of St. Augustine for the exceptional service he provided. His professionalism was matched only by his genuine personalism—he made me feel heard, respect More

by WallyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

A Great place to have your KIA, or any other brand for that matter, serviced. More

by DON9170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

Great service, friendly staff, clean waiting area. Reasonable prices. Car is always clean after service. More

by dp200094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2025

I was disappointed that I was given one price and then when closing the deal they changed the price. Although, I love my car, won’t do business again. Taillight was cracked and they never disclosed that More

by catvachon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Cruzado
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

They were on time very polite and good customer service thank you and for the car wash More

by gerdamcmullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Always friendly and trustworthy. Great service. That is good thanks. See ya next time. Bye More

by aidan13133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

The dealership made this a great car buying experience! The staff and management were very helpful and friendly. More

by aliciaddrummond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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