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Family Kia

St. Augustine, FL

4.7
243 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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2665 U.S. Highway 1 South

St. Augustine, FL

32086

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Showing 243 reviews

June 23, 2025

Service personal were professional and polite. All services were completed well and in good time. I would certainly recommend KIA services. More

by david1ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Bolding
June 22, 2025

It was the easiest experience I’ve ever had buying a car! Very personable and very good people More

by wroskosky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Bellomusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noa Mcalum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Derrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

My car was serviced quickly and I received good information regarding all work that they suggested. The service rep was courteous and helpful. More

by GROWELL250RFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Great techs nice and courteous very helpful. I would recommend a Kia to all my friends More

by jlbruck48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Nothing special about the whole process. About what you would expect from a typical car dealership More

by dave68321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I am always taken care of by Casey when I arrive to get my car serviced! Thank you again for taking care of me More

by fbro9226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

very accommodating and professional. ....started work on time and replaced parts covered under warranty. Explanation understandable. More

by SEG_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service work done was professional and timely. I would recommend Family Kia to my family More

by GARYNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

St Augustine Family KIA service is always friendly, quick, and professional when getting my car service completed. More

by DSTEPHENS722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Zach answered all my questions and was very efficient and professional. Great service and honest. More

by mariafaircloth13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
1
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