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Family Kia
St. Augustine, FL
540 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 540 reviews
March 18, 2026
Rojo was extremely helpful and knowledgeable about my new Sorento. We worked out all of the details before I ever drove to St Augustine. Sorento. We worked out all of the details before I ever drove to St Augustine. More
by KARENBPVB
Verified Customer
March 17, 2026
Satisfied but can not get into more detail. I sat and read my book and Employees took vehicle for a test drive. All okay! I sat and read my book and Employees took vehicle for a test drive. All okay! More
by cuzdedee531
Employees Worked With
Unfortunately I did not keep track as to who was doing what!!!!
March 17, 2026
We enjoyed working with Jeff and Stephanie to get our new Telluride. They made the process easy and convenient! Telluride. They made the process easy and convenient! More
by danielanthony1
March 17, 2026
Service is good but prices are crazy high. Can't maintain a care that way. I have had to do it myself Can't maintain a care that way. I have had to do it myself More
by DAVIDKAUSCH
March 17, 2026
The dealership, it was dairy clean. The employees were very polite. I. Enjoyed my visit there and I will be back. The employees were very polite. I. Enjoyed my visit there and I will be back. More
by CHARLESZOLLARS222
Employees Worked With
March 15, 2026
Casey is always honest and helpful. Also very fast and accurate with services. He never tries to add on additional "fees" or unnecessary services. Also very fast and accurate with services. He never tries to add on additional "fees" or unnecessary services. More
by edwardsj9090
Employees Worked With
March 15, 2026
Always fast and professional. They always take care of my car, and are never trying to add hidden fees/services. They are honest. They always take care of my car, and are never trying to add hidden fees/services. They are honest. More
by edwardsj9090
March 14, 2026
It was an easy process. I was able to do almost all of it before I ever walked into the dealership. I was able to do almost all of it before I ever walked into the dealership. More
by ms
March 14, 2026
I am always pleased with the service I receive from Family Kia. They are very thorough & efficient. The service techs are always very friendly as well. Family Kia. They are very thorough & efficient. The service techs are always very friendly as well. More
by PUREJOY1973
Employees Worked With
Cannot remember the young man's name I dealt with
March 13, 2026
I was able to deal with Wes and Allison while purchasing our vehicle and they were both wonderful. They were extremely kind and did everything possible to get us the best deal. I would definitely buy anothe our vehicle and they were both wonderful. They were extremely kind and did everything possible to get us the best deal. I would definitely buy another vehicle from this dealership. More
by kroulca
