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Family Kia
St. Augustine, FL
206 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 206 reviews
May 10, 2025
Always experience great service, courteous and knowledgeable staff. Have been bringing my Kia there since Dec.2017, never disappointed. Dealing with Casey I., am always assured my vehicle is in go knowledgeable staff. Have been bringing my Kia there since Dec.2017, never disappointed. Dealing with Casey I., am always assured my vehicle is in good hands, I trust him to be accurate and helpful!!! More
by hankfran
Verified CustomerEmployees Worked With
May 10, 2025
We have bought many cars at Family, Anthony our Sales person for our last two cars was absolutely outstanding! person for our last two cars was absolutely outstanding! More
by aliceandbob18
May 07, 2025
Workers are great. Car comes back running and looking better than when it goes in. would definitely recommend Car comes back running and looking better than when it goes in. would definitely recommend More
by carisarhinehart
May 03, 2025
We spoke to Stephanie, told her what we wanted and what we would pay. After looking on the computer we found a Kia Selto. We were trading in a Toyota Corolla, after a little bit of negotiating we reach a p we would pay. After looking on the computer we found a Kia Selto. We were trading in a Toyota Corolla, after a little bit of negotiating we reach a price that was expected on both sides. This was the best, smoothes and easiest car we have ever purchased. Thanks again Stephanie! More
by rrtlmt
Employees Worked With
May 02, 2025
Our family began searching for a second vehicle and reached out to several dealerships in the area. From the very first interaction, Family Kia of St. Augustine stood out—particularly due to the except reached out to several dealerships in the area. From the very first interaction, Family Kia of St. Augustine stood out—particularly due to the exceptional service provided by Richard Brannan. Richard demonstrated professionalism, integrity, and a sincere concern for our family’s needs. He was timely in his communication, advocated for the best possible deal, and ensured we were comfortable every step of the way. With support from the broader team—including Sales Manager John and Finance Manager Doug—our experience was seamless. We left not only with a vehicle we love but also with confidence in where we’ll return for future purchases. Family Kia has earned our trust and long-term business. More
by matthewwessley
April 30, 2025
JT thoroughly explained how the warranty works regarding bumper to bumper warranty and additional coverage options bumper to bumper warranty and additional coverage options More
by gterrebo
April 26, 2025
Best customer service on the planet ! !! Amazing how much they actually care about People wonderful!!!! Great People !! Amazing how much they actually care about People wonderful!!!! Great People More
by halvorsenauto
Employees Worked With
Other Employees :
John Halvorsen
April 24, 2025
Casey is a hardworking guy. Always happy when I get him as my service advisor Always happy when I get him as my service advisor More
by janaug02
Employees Worked With
