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Family Kia
St. Augustine, FL
289 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 289 reviews
July 20, 2025
let's make this simple, today's service was outstanding. No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks More
by bobczopek
Verified CustomerEmployees Worked With
July 19, 2025
Easy process, professional team all around. I would recommend Family Kia. Thanks for a good experience. I would recommend Family Kia. Thanks for a good experience. More
by 1bertocruz
July 18, 2025
Fast, efficient, good business was in and out and received a loaner until it was done a brand new car received a loaner until it was done a brand new car More
by charleswycuff0
Employees Worked With
Other Employees :
Hans bolding, did great job
July 16, 2025
Good work ended up with a perfect vehicle in a color combination I love. THANKS combination I love. THANKS More
by jnorris202419
Employees Worked With
July 15, 2025
Helpful, efficient, friendly staff. Richard was great! I will return for my next car purchase Richard was great! I will return for my next car purchase More
by hubbell.rebecca25
July 15, 2025
Great salesman Mike and JT in finance were both awesome. Definitely makes you feel like you are part of the Kia family. I highly recommend your next purchase be at Family Kia Definitely makes you feel like you are part of the Kia family. I highly recommend your next purchase be at Family Kia More
by RLAKIRK
July 14, 2025
Didn’t solve the problem. Told me to contact corporate myself. Not helpful. The windshield sounds like a rock is hitting it. They confirmed it is an issue but didn’t offer t Told me to contact corporate myself. Not helpful. The windshield sounds like a rock is hitting it. They confirmed it is an issue but didn’t offer to do anything to fix it or make it right. More
by david.freel
July 12, 2025
Everyone was very friendly. They weren’t pushy and wanted to know what my needs were. They weren’t pushy and wanted to know what my needs were. More
by model80ford
