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Family Kia
St. Augustine, FL
274 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 274 reviews
July 03, 2025
Casey I. in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keepin in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keeping me informed about the issues. More
by ljean920
Verified CustomerEmployees Worked With
July 02, 2025
🆒 SALESMAN: “ RICHARD BRANNAN “ WORKED W/ ME VIA TEXT, & MADE OUR DEAL FOR A NEW 2025 KIA CARNIVAL VAN QUITE-PLEASANT 👍 SO-FAR A FANTAZTIK VEHICLE !! 👊 EXTREMELY COMFORTABLE, SEATS-8, HIGHLY RECOMMENDED & MADE OUR DEAL FOR A NEW 2025 KIA CARNIVAL VAN QUITE-PLEASANT 👍 SO-FAR A FANTAZTIK VEHICLE !! 👊 EXTREMELY COMFORTABLE, SEATS-8, HIGHLY RECOMMENDED !! 👌😎 EDWARD T. KUHN — PALM COAST, FL. 😄 More
by ekuhn0224
Employees Worked With
ROBERT BRANNAN — 🌠🌠🌠🌠🌠
July 02, 2025
The salesmen were very professional no pressure worked with me on financing my new car a 2025 Kia K4 I love the car and the salesman John was very respectful very nice and very helpful and I thank him I t with me on financing my new car a 2025 Kia K4 I love the car and the salesman John was very respectful very nice and very helpful and I thank him I think all of them, More
by grasseyes1957
Employees Worked With
Other Employees :
John Sermini was very helpful , made by in a car very relaxing not pressured it was a joyful experience
July 02, 2025
They changed my numbers from the worksheet to finance and I have the PROOF smh! I have the PROOF smh! More
by knieshas
Employees Worked With
July 01, 2025
Jeff was friendly, responded quick each time I asked a question. Jeff also followed up to make sure we were happy and liked the decision we made. Our car was ready for pick-up when we arrived and the pape question. Jeff also followed up to make sure we were happy and liked the decision we made. Our car was ready for pick-up when we arrived and the paperwork was ready to sign this all makes our experience that much better. More
by sgiannelli1
Employees Worked With
June 30, 2025
Thanks for everything! Appreciated getting a next day appointment for an issue and getting it fixed that day Appreciated getting a next day appointment for an issue and getting it fixed that day More
by LORIKURTZLARKIN
Employees Worked With
June 30, 2025
Just completed my first oil service, along with some recall work as well. My advisor was Joseph. He was excellent….met me upon arrival, check-in was quick and easy, and service was completed within recall work as well. My advisor was Joseph. He was excellent….met me upon arrival, check-in was quick and easy, and service was completed within timeframe provided. Overall easy process and great experience! More
by flenore.allen
Employees Worked With
June 30, 2025
Excellent service and like always in a timely manner. Very valuable Service Advisor . Thanks Casey Very valuable Service Advisor . Thanks Casey More
by mrlopez62
Employees Worked With
June 25, 2025
The service department was very easy to work with. I had prepaid maintenance from when I bought my car at another dealership and forgot about it. The service advisor checked it for me without me askin I had prepaid maintenance from when I bought my car at another dealership and forgot about it. The service advisor checked it for me without me asking. It was covered! Well done! More
by ROSSIKAT
Employees Worked With
Service
