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Ferman BMW
Palm Harbor, FL
8,138 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,138 reviews
December 09, 2023
Excellent The process was more pleasant than I expected. Usually it takes hours waiting to buy a car Usually it takes hours waiting to buy a car More
by philg
Verified Customer
December 09, 2023
The gentleman who is the guest attendant is very friendly. However, there is a high-level of frustration when trying to contact a service team member. Making appointments through a general call cent friendly. However, there is a high-level of frustration when trying to contact a service team member. Making appointments through a general call center is frustrating, because those operators don’t seem to know anything more than what’s on the screen in front of them. And even though I have brought my vehicle there multiple times, the last time I called, I was told that they could no longer service my vehicle because the computer software was not updated. And the costs quoted for simple service were far out of line from the previous BMW dealerships I went to. Part of my service included a new headlight bulb. When I used my headlights later that day, the headlight was aimed straight at the ground. When I went to aim them, both top aiming screws were missing! More
by andystawski
Employees Worked With
Unknown
December 09, 2023
Great customer relationship. This is my second purchase with Mario and would highly recommend this dealership. This is my second purchase with Mario and would highly recommend this dealership. More
by amherstmaintenance
December 09, 2023
Seamless, painless process. Rocco was amazing every step of the way. Would definitely purchase from this dealer again. Rocco was amazing every step of the way. Would definitely purchase from this dealer again. More
by Ben.Kincer
December 09, 2023
Everyone is friendly and helpful. Excellent service. Any questions I have they take the time to answer. Excellent service. Any questions I have they take the time to answer. More
by The5maks
December 09, 2023
I feel a bmw dealership should be beautiful down to the last detail including washing your car properly. Replacinging beat up dealer plates when asked ahead of time. And a bmw dealership should not hav last detail including washing your car properly. Replacinging beat up dealer plates when asked ahead of time. And a bmw dealership should not have torn up seats in the guest waiting area. You would never see this in Arizona where im from. It seemed trashy not a bmw experience. More
by lllamson54
Employees Worked With
December 09, 2023
My favorite BMW dealership which is why it’s my home dealer. I think this is a terrific dealer. dealer. I think this is a terrific dealer. More
by Ashish J
December 08, 2023
You are in good hands with Roy. He is awesome! He is trustworthy, kind, professional, quick to respond, and always takes care of my car when I am there. He is awesome! He is trustworthy, kind, professional, quick to respond, and always takes care of my car when I am there. More
by JENNASHVILLE1
Employees Worked With
Roy
