Ferman BMW

Ferman BMW made the entire process so easy and seamless from beginning to end. I would highly recommend this dealership to anyone looking for a BMW. from beginning to end. I would highly recommend this dealership to anyone looking for a BMW. More

The crew at Ferman BMW were great in getting my car in and out for service repairs and some routine maintenance. Jamie and Stephania were especially helpful, knowledgeable, friendly and responsive. and out for service repairs and some routine maintenance. Jamie and Stephania were especially helpful, knowledgeable, friendly and responsive. More

Great service. Sal is always so helpful and accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. More

I really appreciated Mr. Gary's impeccable manners, and exemplary communication during (and after) my purchase. He truly made the experience smooth and streamlined. Great job! exemplary communication during (and after) my purchase. He truly made the experience smooth and streamlined. Great job! More

Just keep up the good work that you all are doing over there and don't stop that customer service is very good also as well. there and don't stop that customer service is very good also as well. More

Loved my sales person… Really nice guy by the name of Tom. Also loved the gentleman they sent over to help me with all the technology in the car, super informative and helpful. Did not like the finance g Tom. Also loved the gentleman they sent over to help me with all the technology in the car, super informative and helpful. Did not like the finance guy. Very pushy with the warranty. Asked him to give me maintenance only coverage and no warranty since it was covered automatically for three years and he added on the additional three years for 3000+ dollars. I now have to go back and cancel that warranty. Was not very pleasant either. More

I drove 10 hours to look at a specific car I had been looking for online for over a year. I arranged a test drive for a Saturday morning. When my salesman, Dave, drove the car around that morning he looking for online for over a year. I arranged a test drive for a Saturday morning. When my salesman, Dave, drove the car around that morning he noticed the check engine light was on and put it in the shop to have it inspected. Going that extra mile to ensure everything was solid before I got there speaks volumes about this dealer. It wound up just being a bad spark plug, but that is one less thing I needed to worry about and gives me a level of comfort with my purchase. More

This was my second X5 but due to the distance from home This was my second X5 but due to the distance from home vs Reeves(where I bought my 2014) and Fields, I did not get a quote on my 2014. I got the b This was my second X5 but due to the distance from home vs Reeves(where I bought my 2014) and Fields, I did not get a quote on my 2014. I got the best deal at Ferman and also had a good experience with my sales rep Daniel Ruiz. Since my car only has 400 miles on it, I have yet to deal with service or other personnel to evaluate. I'm looking forward to a learning session with your Genius. Ferman will be getting more competition now from a new BMW dealer in Wesley Chapel . More

My light still comes on that says to service engine which I already did with you. Everyone was nice and helpful. Jamie got back to me everytime I already did with you. Everyone was nice and helpful. Jamie got back to me everytime More

As bad as it gets. No masks were worn by several individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. More