Ferman BMW

Efficient Very happy with the staff and efficiency. I wish they would have put new wiper blades on while in for a annual maintenance. I just purchased a set tod Very happy with the staff and efficiency. I wish they would have put new wiper blades on while in for a annual maintenance. I just purchased a set today because they were in rough shape. More

Great Service Everyone is so helpful and friendly. Cesar is always very knowledgeable and explains everything. There was extra time needed due to the computer on th Everyone is so helpful and friendly. Cesar is always very knowledgeable and explains everything. There was extra time needed due to the computer on the car after the service, but he explained it and was done within the time he had stated. More

Very satisfied Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associa Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associate I was in contact with More

Great experience Stephanie made the process easy and convenient she helped him through a problem I was dealing with Maintenance problems on the vehicle she was excell Stephanie made the process easy and convenient she helped him through a problem I was dealing with Maintenance problems on the vehicle she was excellent about communicating everything and promp about getting back to me More

Amazing experience! Always committed to excellence! César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my wa César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my warranty expired! More

Quick and friendly I appreciate the quick service and friendly attitude at Ferman. The work necessitated the use of a loane car which was easy to do. The work was comple I appreciate the quick service and friendly attitude at Ferman. The work necessitated the use of a loane car which was easy to do. The work was completed very well. Stefanie was phenomenal at keeping me updated. More

Always plleased.when I leave. Everyone is professional and a I have always been happy with the service provided. Fast and very accommodating. Waiting area is pleasant and overall dealership is inviting. Would a I have always been happy with the service provided. Fast and very accommodating. Waiting area is pleasant and overall dealership is inviting. Would always choose Ferman. More

Excellent emergency service The service dept was terrific squeezing my car in to service an emergency flat tire. The service advisor was friendly and kept me updated through the The service dept was terrific squeezing my car in to service an emergency flat tire. The service advisor was friendly and kept me updated through the day. The team also looked at several other maintenance items and a recall item. I really appreciated the team fitting my car in. And the overall cost was very fair. A terrific experience. More

Superb service, excellent staff. Salesman Kenny Russell did a fantastic job - quick deal, fair price, no games, very helpful. Highly recommend Kenny. Joe Cleaver in finance was also Salesman Kenny Russell did a fantastic job - quick deal, fair price, no games, very helpful. Highly recommend Kenny. Joe Cleaver in finance was also superb. More

Excellent service My Service Advisor, Stefanie Stickles took care of all the issues concerning my car. She is knowledgeable and professional and kept me informed all th My Service Advisor, Stefanie Stickles took care of all the issues concerning my car. She is knowledgeable and professional and kept me informed all the time. The service department fixed some problems, but the I was not totally satisfied with the work. I contacted Stefanie, she scheduled a new service, and now my car is running like new again. More