Ferman BMW

Robert is awesome Robert is very knowledgeable, friendly, and was very attentive. Whenever I need another new car, I will be visiting him and I would recommend all of m Robert is very knowledgeable, friendly, and was very attentive. Whenever I need another new car, I will be visiting him and I would recommend all of my friends and family to him. He made the buying process pleasurable. More

Great used Vehicle, Great price, Great Customer Service! We drove 6 1/2 hours and met with Justin Henderson who was very professional. We found the vehicle listed online, emailed Ferman and Justin promptly r We drove 6 1/2 hours and met with Justin Henderson who was very professional. We found the vehicle listed online, emailed Ferman and Justin promptly responded to our email and followed that up with a phone call. He was very helpful and knowledgeable and made the whole process simplified with the end result being we were able to get the car of our dreams and keep It within our budget! The sale was made because Justin went the extra mile to get the long distance process started and was there till it was completed! Thank you Justin for making this easy and comfortable and it was by far the best car buying experience we’ve had. The car was everything Justin promised and we LOVE it!! A big shout out to AJ Clarke in finance for going above and beyond in the finance realm! She was so kind and took extra time to help us with deciding on an extended warranty. Rarely have I experienced such professionalism and willingness to go the extra mile for a customer and all without being pushy, which I hate. I would definitely make the drive to purchase from them again and would highly recommend buying from them even if it’s a drive. Thank you I am a satisfied customer!! More

Tremendous dealership It was a great experience with ferman have great staff members special thanks to Robert,and joe You guys play a vital role in purchasing my bmw x5 w It was a great experience with ferman have great staff members special thanks to Robert,and joe You guys play a vital role in purchasing my bmw x5 we really appreciate your service and its not just buying car it is the relationship we have with bmw you guys treat us like a family thank you so much I highly recommend ferman bmw to everyone More

Love this dealership! My experience with Ferman BMW was beyond wonderful, from beginning to end! I will never go to another dealership again! Best Dealership/Best Employees My experience with Ferman BMW was beyond wonderful, from beginning to end! I will never go to another dealership again! Best Dealership/Best Employees. Charlie was so nice and professional,Dave and David were so helpful and pleasant, and Scott was so personable. I will recommend this dealership to everyone I know if they mention they want a new/lease a vehicle. I can't say enough good about the people who took care of me. Very knowledgeable and classy employees! I feel more than comfortable to call and get questions answered and explained to me if I have any to ask. Most dealerships want nothing to do with you the minute you drive off their lot. With this dealership, you build a relationship with everyone you deal with. And that is why I would recommend them to family and friends. More

High and Low Points My overall experience was good. Erin Chaparro really did her best getting me and my fiancé a great deal. She was a pleasure to work with. My issue was My overall experience was good. Erin Chaparro really did her best getting me and my fiancé a great deal. She was a pleasure to work with. My issue was with the sales manager. He spelled my last name wrong then got mad at our sales associate as if it were his fault. Then we got the vehicle with no fuel. We barely made it to the gas station. That unacceptable considering we just spent 10,000. Most likely wouldnt go back to do business. More

Came for the cars bought because of Dan! My wife and I went late to try and avoid the salesman attack. After looking at a few we were spotted anyway. To our surprise, Dan encouraged us to ju My wife and I went late to try and avoid the salesman attack. After looking at a few we were spotted anyway. To our surprise, Dan encouraged us to just look around, gave us a card and let us be for a few. Noticing that we settled on a few he offered to get the keys for a couple and again let is be for a while. He was supposed to leave at 8 but stuck around if we needed him. At nearly 9 we did some quick paperwork and we had an overnight test drive. We chose poorly that first night and traded a Mercedes out for a BMW the next day, again with no pressure. A day with that car and we were sold. Negotiations were straight forward and the final transaction went well. I don't tolerate the high pressure tactics and we never felt pressured at all. This dealership sold this car to me because of that. Well done Dan and Ferman. We will be back. More

Most excellent experience ever at a dealership My experience with both Doug the Service advisor and Stevon Budhu was nothing short of prestigious. From the excellent service to the detail and know My experience with both Doug the Service advisor and Stevon Budhu was nothing short of prestigious. From the excellent service to the detail and knowledge presented, I really felt like my car was in the best hands when getting a big job done. I will continue to only service my car at Ferman BMW and highly recommend it for anyone else that wants this level of service. More

Ferman BMW used car review The day started off in Land O lake at the Ferman used car side of the dealer. That was a horrible experience, the cars on the lot were dirty and no on The day started off in Land O lake at the Ferman used car side of the dealer. That was a horrible experience, the cars on the lot were dirty and no one came out to help us. After going inside it was like we were bothering them on their lunch and was told what we had is what you see. We went to the new side and spoke to Diego. He went above and beyond and looked up all the trucks that fit our needs. He printed out the info and directed us to the Ferman BMW dealer. Diego made us feel important. We drove over to Ferman BMW and ended up speaking to Dan. We took it for a test drive and noticed a whining noise that we very concerning. We ended up leaving and going to a GMC dealer across the street. Dan called us back and had a tech with him and found the issue and asked us to come back. We ended up coming back and Dan and the Tech spent 45 minutes explaining all the features and benefits of the truck. Dan closed the deal, if not for Dan we would have bought elsewhere. Dan continued to spend some quality time with us up to the end. Dan made us feel like an important customer. More

Accomadating friendly professional staff I was very happy throughout the sales process and it was satisfying to get everything as promised at the time of delivery. Vehicle purchase made easy. I was very happy throughout the sales process and it was satisfying to get everything as promised at the time of delivery. Vehicle purchase made easy. Also Ferman offered good finance options and competitive rates. I got the car I always wanted from Ferman without the hassle. More

Ferman BMW Palm Harbor I really had a wonderful experience purchasing a used BMW at Ferman. From the sales process, negotiations, through the financing. And don't forget Ken I really had a wonderful experience purchasing a used BMW at Ferman. From the sales process, negotiations, through the financing. And don't forget Kenneth the BMW expert. Super fantastic people! I am very impressed, thank you fellas. More