Ferman BMW

Great Service Advisor Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. Jimmy is easy to work with and is one main reason that I use this service center. The other reason is convenience of the location. More

General aintenance on my mini The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experienc The staff were right there to check in my car upon arrival and were very friendly and curteous throughout time i was there. Very stress free experience! The waiting area was very nice , however, it would be nice to watch news or something on tv besides an hour and half of same mini advertisements. More

Going the extra mile Although they did not have exactly what I was looking for Michael and his sales Manager took the information I gave them about a car I was interested Although they did not have exactly what I was looking for Michael and his sales Manager took the information I gave them about a car I was interested in and they worked tirelessly Not only to find me the car I wanted but to get it to me at a better price than the other dealer was selling it for. This dealership wants your business and they will go to great lengths to earn it. More

Great!! Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go ba Darlene did a great job Of communicating with us. We appreciated her keeping us updated and providing a loaner for services making it easier to go back-and-forth to work. More

Alexis took such great care of me at Ferman BMW I had a terrific experience at Ferman BMW. The showroom was beautiful and everyone was so friendly. Alexis was very helpful - even before I arrived - I had a terrific experience at Ferman BMW. The showroom was beautiful and everyone was so friendly. Alexis was very helpful - even before I arrived - and patient in explaining options to me. My new X5 is gorgeous! I am very happy with my decision. More

Excellent experience Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. Miss Darlene take care of my mini and was very professional, customer service oriented and above and beyond in her job. She answer all my questions. More

Quick fix I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊 More

Very Happy Experience Have bought several cars from Mary Keller. She’s knowledgeable helpful and does everything to help you get the car you want. SHES THE BEST👍🏼👍🏼 Have bought several cars from Mary Keller. She’s knowledgeable helpful and does everything to help you get the car you want. SHES THE BEST👍🏼👍🏼 More

Great service! Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and le Fast, friendly and great service. After experiencing not so great service at other BMW dealers, I am so happy to have found one who I can go to and leave happy. Thank you! More

Great job and great service. Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Hap Everything was so professional and smooth for a 7:30 appt. My car was ready by 2pm for all recall and replace my module. Excellent job by Mr Nick. Happy to bring my car in. Also car was nice and clean. More