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Ferman BMW
Palm Harbor, FL
9,252 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 9,253 reviews
December 30, 2018
Great experience. Sarah was great to work with and I would buy from her again. She was very informative. Knows her stuff and very friendly. She made the experience enj Sarah was great to work with and I would buy from her again. She was very informative. Knows her stuff and very friendly. She made the experience enjoyable. More
by martinesaber
Verified CustomerEmployees Worked With
Dan McCloy
December 30, 2018
Awesome buying experience Pleasantly surprised with quality of used vehicles and pricing. No pressure sales tactics. Scott Simpson and staff were awesome. Thanks for everything Pleasantly surprised with quality of used vehicles and pricing. No pressure sales tactics. Scott Simpson and staff were awesome. Thanks for everything and Happy New Year to all the staff at Ferman BMW.. Sincerely, Joseph & Janette Rowe Tarpon Springs, FL More
by jjrowe127
Employees Worked With
Scott Simpson
December 29, 2018
An awesome and easy transaction! I just purchased a new BMW 5 series from Ferman BMW. I had the pleasure of dealing with Gary Mack and Karl Alvarez. They made the entire process a ple I just purchased a new BMW 5 series from Ferman BMW. I had the pleasure of dealing with Gary Mack and Karl Alvarez. They made the entire process a pleasure from the start! Both of them made sure I was well taken care of. I would highly recommend this dealership to anyone who wants the same experience I had. More
by Beemer530
December 29, 2018
My experience at ferman bmw I was very pleased with the price and customer service provided by sales and finance manager. You guys made it happen. I would recommend you to friend I was very pleased with the price and customer service provided by sales and finance manager. You guys made it happen. I would recommend you to friends and family . More
by Danie
Employees Worked With
December 29, 2018
Battery check customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great service. More
by YANKEESRULE718
Employees Worked With
December 29, 2018
Professional, courteous, informed and consumer friendly In for regular maintenance and recall. Appt was easy to make, service advisor and loaner personnel friendly, courteous, knowledgeable, and work comple In for regular maintenance and recall. Appt was easy to make, service advisor and loaner personnel friendly, courteous, knowledgeable, and work completed within expected timeframe. More
by JPENN1245
Employees Worked With
December 28, 2018
HPFP warranty replacement In and out pretty quick. Marc did well for me. Happy that part had extended coverage. You were out of loaners... May want to look into that. In and out pretty quick. Marc did well for me. Happy that part had extended coverage. You were out of loaners... May want to look into that. More
by jimp
Employees Worked With
Marc Youngsma
December 28, 2018
Always a great experience This is my second Mini that I bought from Matt! I am the kind of customer that wants to know everything is covered and there are no surprises ! I hav This is my second Mini that I bought from Matt! I am the kind of customer that wants to know everything is covered and there are no surprises ! I haven’t met a person at Mini that wasn’t a good listener and always provided me with great service . More
by janicewhit
Employees Worked With
Cody Johns , Dan McCloy, Matt Cerro
December 28, 2018
Usually Great Service but When I received my car both BMW center caps from my wheels were not put back on. I had to go back in and tell service advisors caps were missing. Serv When I received my car both BMW center caps from my wheels were not put back on. I had to go back in and tell service advisors caps were missing. Service advisor fixed the issue but I had to wait another 30 mins for vehicle. When I got home I realized the tire stem valve caps were also not put on. Had to go out of my way to stop at auto parts store to buy new stem valve caps. It was like the mechanics just left without doing quality control check. More
by momoney
Employees Worked With
December 28, 2018
Great experience! Great experience from initial phone call to completion of sale. Gary was not pushy and very down to earth. Made the experience very comfortable and st Great experience from initial phone call to completion of sale. Gary was not pushy and very down to earth. Made the experience very comfortable and stress free. Definitely not the typical car purchase. More
by Jf123
