Ferman BMW - Service Center

Everything was very efficient and professional I was very pleased with the finished work Very happy that I bought my car at Ferman BMW pleased with the finished work Very happy that I bought my car at Ferman BMW More

Great place. Came from Connecticut in a leased 540 xdrive 18 k miles. Got out of early. Bought a Lexus RX 350. Put 31 k down. It’s ok. But a downgrade from bmw. I Came from Connecticut in a leased 540 xdrive 18 k miles. Got out of early. Bought a Lexus RX 350. Put 31 k down. It’s ok. But a downgrade from bmw. I had 5 More

They are very professional and courteous at this dealership. They were ready to go at appointment time and got my scheduled repairs and more done quickly. dealership. They were ready to go at appointment time and got my scheduled repairs and more done quickly. More

Very nice dealership and staff. I enjoy having fancy coffees in the lounge while waiting for my car. I do miss the bagels that used to be provided in the morning! I enjoy having fancy coffees in the lounge while waiting for my car. I do miss the bagels that used to be provided in the morning! More

Wonderful customer service friendly. Took care of the problem. Will bring my car back for future service Took care of the problem. Will bring my car back for future service More

Service was great and quick. Service advisors were friendly and so was the drive staff. Service advisors were friendly and so was the drive staff. More

Excellent communication Quick check in and check out Explanation of service options and pricing was very comprehensive Explanation of service options and pricing was very comprehensive More

They people are professional. The waiting room is comfortable. Service is provided in a timely manner. The waiting room is comfortable. Service is provided in a timely manner. More

I tried to get thru to service for nearly 2 days to get my car in. My husband finally got ahold of someone to get it in at the end of day 2. Day 3 they worked on it and never called and said it was ready. my car in. My husband finally got ahold of someone to get it in at the end of day 2. Day 3 they worked on it and never called and said it was ready. A side note, the chairs in the BMW lounge are disgusting. They peel off and leave marks on your clothing. I'm shocked BMW doesn't come in and insist that they be replaced. More

Service was adequate and timely. .Waiting room needs to be refurbished as the facility needs a facelift. No loaner's available as a courtesy. .Waiting room needs to be refurbished as the facility needs a facelift. No loaner's available as a courtesy. More