Ferman BMW - Service Center

My service advisor was courteous and extremely attentive to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excel to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excellency! More

Ceasar did a great job handling all the issues that I needed. Everything was done in a very professional manner. needed. Everything was done in a very professional manner. More

Prompt & courteous service. Cesar stayed in constant communication with me. An enjoyable experience. The young lady on the drive was outstanding. A friendly dealership. Cesar stayed in constant communication with me. An enjoyable experience. The young lady on the drive was outstanding. A friendly dealership. More

Awful customer service. I won’t be coming back. Service in a fast food drive thru is better. I won’t be coming back. Service in a fast food drive thru is better. More

BMW Ferman took care of the problem my car had quickly and efficiently! I enjoyed working with Caesar, the representative. Always friendly and courteous!! and efficiently! I enjoyed working with Caesar, the representative. Always friendly and courteous!! More

The staff knows customers on a by name basis, comfortable atmosphere when waiting, constant communication with their client to update them & overall great service department. atmosphere when waiting, constant communication with their client to update them & overall great service department. More

Purchased our third vehicle from Ferman BMW and we couldn’t be happier. Thanks to Jeff Walstrom in finance and Bill Comninel in Sales we make the drive out to Palm Harbor for exceptional treatment and couldn’t be happier. Thanks to Jeff Walstrom in finance and Bill Comninel in Sales we make the drive out to Palm Harbor for exceptional treatment and service. True Concierge Experience! We don’t fear any potential “issues” or scared of taking vehicle for service as we would and have in the passed with other dealerships as Ferman takes care of you every time with convenient pick up services and more. Give Jeff a call if you’re shopping for a Stunning BMW or Mini. We have both and love our vehicles!! Thank you so so much again. Cheers, Adam & Pablo More

Sal is awesome as always and the tech did awesome as well very knowledgeable both Sal and the tech !!! very knowledgeable both Sal and the tech !!! More

Easy scheduling and the staff was extremely flexible and helpful. The entire dealership is very clean and the waiting area in the service department is very comfortable. Vehicle service was completed in exp helpful. The entire dealership is very clean and the waiting area in the service department is very comfortable. Vehicle service was completed in expected time. Very pleased! More

Cesar explained work that I was already thinking of having service perform. After the service, the work proved to make the ride smoother and returned my vehicle to the excellence I remembered. having service perform. After the service, the work proved to make the ride smoother and returned my vehicle to the excellence I remembered. More