Ferman BMW - Service Center

Bill from Ferman went above and beyond getting me a custom ordered M3 and kept me in the loop every step of the way. Will absolutely be buying from Ferman again in the future. custom ordered M3 and kept me in the loop every step of the way. Will absolutely be buying from Ferman again in the future. More

Andrew once again went above and beyond to provide excellent service. He walked me through all the work that needed be completed and kept me informed during the whole process. He also went out of h excellent service. He walked me through all the work that needed be completed and kept me informed during the whole process. He also went out of his way to get me a loaner which I really appreciated. Andrew is always professional and friendly and makes the process less punishing. I am concerned when having my car serviced and I feel like I can trust Andrew and the Ferman BMW service center to be transparent and do the work right. More

Excellent service, very friendly staff. They took care of my car timely and had a comfortable place to wait. They took care of my car timely and had a comfortable place to wait. More

This review is for Cesar in the service department, this guy goes above and beyond ALL THE TIME. He ensures I always get proper communication in a timely manner and he always make himself available to text guy goes above and beyond ALL THE TIME. He ensures I always get proper communication in a timely manner and he always make himself available to text me to follow up and ensuring my experience was great. From issues with my AC, my oil change, an alternator, anything!! He is the reason why I keep coming to this location, because he takes the time to ensure it all goes well even when we felt frustrated with our car issues, he always have a sense of care and understanding making us feel like everything will turn out okay. More

Sal worked hard and he was able to get us in and out quickly. Thank you quickly. Thank you More

Excellent service! Car was taken very good care of and the car was serviced quickly and thoroughly. I was very pleased Car was taken very good care of and the car was serviced quickly and thoroughly. I was very pleased More

very courteous service dept and Sal was, as always, the best taking care of my service records and suggesting what needed to be done. best taking care of my service records and suggesting what needed to be done. More

Bill Comninel was awesome. Bill explained everything step by step in the process of purchasing my auto. The whole experience was professional and Bill is very knowledgeable. Bill explained everything step by step in the process of purchasing my auto. The whole experience was professional and Bill is very knowledgeable. Kyle was also professional while titling my auto. The whole experience was easy. The dealership is clean and everyone I met was friendly, and helpful. More

Prompt good follow up will come again. Easy to schedule. Like the text messages i get Easy to schedule. Like the text messages i get More

My customer service rep is the best. Always informative and knowledgeable about BMW PRODUCTS ANS SERVICES. Always informative and knowledgeable about BMW PRODUCTS ANS SERVICES. More