Ferman BMW - Service Center

I was able to get a Saturday appointment to address my concerns. Sal communicated through the process, updating me on my vehicle status, was accommodating to my schedule and helped me prioritize service n concerns. Sal communicated through the process, updating me on my vehicle status, was accommodating to my schedule and helped me prioritize service needs. I always feel respected and appreciated when working with Sal and others at Ferman More

Did a nice job overall. Isn’t waste time. Got right to it. Need to explain options better. Or follow up and why you really get. They were slow to respond and provide. I had Isn’t waste time. Got right to it. Need to explain options better. Or follow up and why you really get. They were slow to respond and provide. I had to re ask More

I was greeted promptly. The advisor was excellent. The service was performed in a timely manner. Absolutely no problems. Highly recommend Ferman BMW The advisor was excellent. The service was performed in a timely manner. Absolutely no problems. Highly recommend Ferman BMW More

Making the appointment on line was easy. And dropping off the car for service was easy. And dropping off the car for service was easy. More

I like their all service except i have to add engine oil to my BMW x7 M60i on 1st Day. So i m little disappointed with that. Other than that all good to my BMW x7 M60i on 1st Day. So i m little disappointed with that. Other than that all good More

Honest service and friendly Honest service and friendly. Pricing is fair. Very accommodating to your schedule Pricing is fair. Very accommodating to your schedule More

Andrew was amazing! Informative, accommodating and easy to follow. I plan on requesting him in the future. Informative, accommodating and easy to follow. I plan on requesting him in the future. More

One of the best experiences I have had at a dealership. No one was pushy about me getting the car. Everyone worked with the timing that I needed to get into the vehicle as well. No one was pushy about me getting the car. Everyone worked with the timing that I needed to get into the vehicle as well. More

I have been a loyal customer of Ferman BMW for at least 18 years and I have never had a bad experience. Each and everyone goes above and beyond to make the great,. Very professional staff and service is se 18 years and I have never had a bad experience. Each and everyone goes above and beyond to make the great,. Very professional staff and service is second to none. More

I was meet promptly introduced to Roy taken to the adviser, my problem X7 a/c not working cause ( Condenser leaking.) we were leaving next day for Erie, PA. Where I live plus I own New Motors and have adviser, my problem X7 a/c not working cause ( Condenser leaking.) we were leaving next day for Erie, PA. Where I live plus I own New Motors and have a BMW dealership. The way I was handled was awesome many thanks total 5 stars More