Ferman BMW - Service Center

I found Ferman to be easy to deal with, customer service oriented. They could easily get my business again. oriented. They could easily get my business again. More

I appreciated the prompt attention to my car. And the Lift ride to and from the dealer. Sal is an excellent service rep. And the Lift ride to and from the dealer. Sal is an excellent service rep. More

Sal did an excellent job providing service for my car! He kept me informed of everything! He kept me informed of everything! More

My advisor Sal was great. He was very efficient, and had me in and out very quickly. He was very efficient, and had me in and out very quickly. More

Service department is open on Saturday. Arranged for transportation home and return to dealership since software update would take longer than anticipated. Roy Landis was friendly and hel Arranged for transportation home and return to dealership since software update would take longer than anticipated. Roy Landis was friendly and helpful. More

The staff is very friendly and accommodating, the service was completed on a timely basis. was completed on a timely basis. More

Sal my service advisor is always amazing to work with! He is always on top of it! He is always on top of it! More

Great resolution to problem with my A/C leakage in car. Accomodated my schedule, making it relatively painless. Accomodated my schedule, making it relatively painless. More

I waited 3 1/2 hours for tire change and an alignment (alignment not done right). (alignment not done right). More

Our Service Advisor Cesar is the most professional and knowledgeable person I’ve ever dealt with when it comes to our BMW! knowledgeable person I’ve ever dealt with when it comes to our BMW! More