Ferman BMW - Service Center

Quality honest work and always get me in when I’ve a problem. Service advisors are top notch and don’t try to push extra things that aren’t needed but they will help you to know you can save money combi problem. Service advisors are top notch and don’t try to push extra things that aren’t needed but they will help you to know you can save money combining things. More

Excellent response by Sal! ! Service diagnosed the issue and kept me in the loop on what and when needed to be done ! Service diagnosed the issue and kept me in the loop on what and when needed to be done More

Good service, Cesar is very friendly and he knows how to do his job professionally. do his job professionally. More

Great service by the BMW department. Thanks for your customer service and support throughout the years. Thanks for your customer service and support throughout the years. More

Nick hawk in the service dept is awesome! !! We continue to go to Ferman because of his customer service !! We continue to go to Ferman because of his customer service More

The only thing I didn’t like was that my service manager did not keep ne informed I had to call to find out what was happening. The overall service to my car was good but I will suggest to you that when yo did not keep ne informed I had to call to find out what was happening. The overall service to my car was good but I will suggest to you that when you clean and wash the cars donut entirely. My car was only clean on the inside my windshield and my tires were left duty. More

Efficient polite helpful clean fast I would bring my car here again have a good day here again have a good day More

great job, got everything done, good explanation of service, happy with service center, but needs a better coffee machine service, happy with service center, but needs a better coffee machine More

All the employees were courteous and professional. Josh took the time to explain the issues in great detail. I would definitely recommend this dealership to family and friends. Josh took the time to explain the issues in great detail. I would definitely recommend this dealership to family and friends. More

Very thorough in trying to diagnose an intermittent transmission issue. Service advisor was patient and communicated well. transmission issue. Service advisor was patient and communicated well. More