Ferman BMW - Service Center

Cesar T is a constant professional who always ensures your vehicle is maintained and serviced to perfection. He always strives for excellent customer service and satisfaction!! Promote him to upper manag your vehicle is maintained and serviced to perfection. He always strives for excellent customer service and satisfaction!! Promote him to upper management!! Semper Fi!! More

Customer service was outstanding as usual. Always a pleasure to work with Jamie Annese when visiting. Always a pleasure to work with Jamie Annese when visiting. More

Very customer friendly. Clean and knowledgeable. Tried to get Maintenence done same day but additional work ran into next morning. Clean and knowledgeable. Tried to get Maintenence done same day but additional work ran into next morning. More

They are very service oriented and professional. My service tech, Sal is always on top of what’s needed and if something is just not right he takes care right away. Having been an owner of many BMWs My service tech, Sal is always on top of what’s needed and if something is just not right he takes care right away. Having been an owner of many BMWs for the last 26 years Ferman BMW Service Dept is the best. More

Good service from Service Courtney She was very nice and always available and professional any time I called she was there to help me out with the process Definitely 5 ⭐️⭐️⭐️⭐️⭐️ To Courtney and always available and professional any time I called she was there to help me out with the process Definitely 5 ⭐️⭐️⭐️⭐️⭐️ To Courtney More

Seem to be very well organized and efficient with effect! A very professional team. I was impressed! A very professional team. I was impressed! More

Always a pleasure to work with everyone at Ferman. Dave in Sales is awesome as well as Sal in Service. Dave in Sales is awesome as well as Sal in Service. More

Great service. Friendly people, but the service took forever. Way longer than the initial estimated time. Friendly people, but the service took forever. Way longer than the initial estimated time. More

Sal was very thorough and professional in his explanations and service to me and my 2019 X5. Want him again on my next visit1 explanations and service to me and my 2019 X5. Want him again on my next visit1 More

Wonderful service department. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. More