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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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April 02, 2022

Very friendly and remembers my name every time I go there which is weekly because I love the free car wash service. More

by Wendy Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo and all the guys that work outside
April 01, 2022

Very efficient and polite to deal with customers On time and waiting time is short. More

by PBWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

I never leave without a smile knowing my car is well taken care of. Hope to keep this car for a long time! More

by John Pizarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

The staff was prompt, efficient thorough when I took my vehicle in for regular maintenance. More

by Mchristo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

Courtney was great! My new radio is working great so far. There was a small issue after with the navi. It was fixed immediately on my return. Good knowledgeable peop More

by dmanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
March 30, 2022

Dealership facilities were bright and clean with nice customer amenities. Personnel in the show room or courteous and pleasant. More

by RAYCHRISR
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Nice people. Sal in the service department was very pleasant. Salesperson Mary Keller is great. More

by CharySouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

CharySouth responded

I bought my 3 Series as the lease ended.

March 30, 2022

Since ownershop of 2018 vehicle windshield wipers have chopped across window, service center cannot repair them or know why it happens. Rotors on wheels started rusting over a year ago, service center/dea More

by Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember service advisers
March 30, 2022

The advisors are very nice but how do I know the mechanics have done a good job? I can’t see them while they are working on my car. There are no pictures or videos. How do I know that they are not More

by dgnmrtnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Service pointed out things needed for our x3. And did a good job on the oil change. More

by wlandas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico
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