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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,945 Reviews

3,945 Reviews of Ferman BMW - Service Center

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January 31, 2025

Roy is who I see in service. He has taken very good care of me. His customer service is awesome! More

by kayleigh.Goldenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
January 31, 2025

Brought my vehicle in for a battery. Received exceptional service and very good information regarding the work More

by PBzoom2022!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Everyone at the service center treated me with courtesy and respect. My time was valuable to them and they made it easy to get the repairs that I needed completed without delay. More

by hollie.voulieres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Sal was very professional and took his time with me. I am disappointed that Ferman BMW has decided to add a surcharge when a credit card is used and will not take a check from long time customers. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great service. Fast and efficient. Through the expertise, the problem was discovered and solved. Excellent job! More

by Aliciagchase
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I’m not even sure where to begin. I have owned 2 Lexus and used Lexus of TampaBay and their customer service is by far better on every level. I have just have general problems with More

by tflane93
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Hawk
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Nick Hawk is the best advisor, always handles us with respect and gets the job done ahead of schedule! More

by fastbreakent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very pleasant and friendly. Good service Check-in process was efficient and friendly. Wait time reasonable More

by pdisil
Recommend Dealer
Yes
Employees Worked With
Roy
January 30, 2025

Good experience with Willy. He helped me find what I needed and supported me through the process. More

by dmuller160
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

My car was repaired very quickly. My service coordinatedthinhs very smoothly. I will certainly be back. More

by barnardbob1944
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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