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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,237 Reviews

3,237 Reviews of Ferman BMW - Service Center

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February 09, 2024

Nick is THE BEST! Makes our service appointments smooth and easy! Professional. Knowledgeable. Friendly. Organized. More

by Quickcutter22
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 09, 2024 -

Quickcutter22 responded

Great job Nick!!

February 09, 2024

They have always taken care of my vehicle with care BMW service has been excellent More

by Samsalemi51
Recommend Dealer
Yes
Employees Worked With
Sal In service
February 09, 2024

Excellent service and communication throughout the service They communicate with me excellent and I would highly recommend them for all BMW service needs More

by Queen Bonnie
Recommend Dealer
Yes
Employees Worked With
Sal and Victor in Service
February 09, 2024

I asked to have my windows tinted while the vehicle was in the shop for 4 weeks and when I picked it up, they were not. More

by sandria3
Recommend Dealer
Yes
Employees Worked With
Andrew
February 09, 2024

Ferman BMW Service was excellent. Caesar, my service advisor, is always helpful and gets my BMW ready as promised. Highly recommend this dealership. More

by Grillmaster62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Got the backup sensor fixed on the second try. Love the waiting area. Can work on my computer while I’m waiting. More

by buc_125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

The oil gauge was not set up. The navigation system is not working properly. Called left message no response, when there and the service guy was not available had to return home More

by CELIA.TORRES95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Effective and efficient- fabulous customer service, every time. Taking my car in for service feels like a trip to visit family, where I know and trust that I can well cared for. More

by kkametz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Roy was absolutely wonderful! !! Thanks for all you did! Great job all around. thanks again More

by bellarella76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Landis
February 09, 2024

Excellent service adviser, Cesar, was a pleasure to work with. Kept me advised during the work. More

by carolparris.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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