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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,969 Reviews

3,969 Reviews of Ferman BMW - Service Center

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September 21, 2021

Ceasar in Service is fantastic! Always professional. Communicates well & updates you often. Great work as usual! More

by dave.maclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Cesar is truly the reason I service my X3 at Ferman vs our long standing purchase history with Dimmitt. I've never had a service advisor that treats me like his brother. More

by mfragos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Caesar was super helpful......look forward to his help next year. $100 oul change is high , would like to see some coupons for it before i come in. thx More

by lt90937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

My contacts at the dealership were Professional, couteous and efficient. The communicated extremely well & listened More

by jimmy.weiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eno
September 10, 2021

He said would have my car cleaned and they didn’t do that I got my oil changed and they didn’t reset my dash so I left with it still saying I need a oil change More

by carlhuff20mya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

The service at Ferman BMW was outstanding.Both Sal The service at Ferman BMW was outstanding. Both Sal Graziano and Stevon Budhu were extremely professional and they answered all my questions. Stevon More

by tom_gillotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevon Budhu
September 07, 2021

Great service experience technician was very helpful explaining needs advise me on additional service needs I performed recommended service by technician and advisor. Very happy with the dealership I wi More

by Mjvalenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malek, technician service department
September 07, 2021

Service and Parts staff help with finding correct brake pads for my upgraded M3 calipers for my BMW 335d. One other parts associate that found the brake pads. Thanks again! More

by ag_2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ in parts and one another manager that found the brakes
September 07, 2021

I had a very pleasurable experience with David and his Team. I didn’t go to the dealership to buy a car but rather get my car serviced. They made me a trade-in offer that I could not refuse so I went hom More

by JILL14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazer Segura
September 07, 2021

Amberlyn was absolutely amazing! We had a complex issue with Safelite and she helped us so much. Amberlyn ensured our issue was fully fixed and she communicated with us so well each step of the way. More

by Shannon Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlyn
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