Ferman BMW - Service Center

Staff are courteous and helpful. Pick up and delivery of my vehicle was on time. Wish could get earlier /quicker date for servicing. Waited four weeks but understand staff issues my vehicle was on time. Wish could get earlier /quicker date for servicing. Waited four weeks but understand staff issues More

Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More

Great experience with several of the service advisors and management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your maintenance and repairs. More

The employees at the Ferman BMW service department are professional and courteous. Customer issues are taken seriously and solutions provided.All our issues are always resolved as first-time BMW owners. professional and courteous. Customer issues are taken seriously and solutions provided.All our issues are always resolved as first-time BMW owners. More

Every time we visit FERMAN BMW my wife and I are treated Every time we visit FERMAN BMW my wife and I are treated very well specially from Jemmy as soon as we arrive he always has a gentle and genuine welc Every time we visit FERMAN BMW my wife and I are treated very well specially from Jemmy as soon as we arrive he always has a gentle and genuine welcome We now have a new service advisor, very nice and very customer oriented…. Nice More

You became family to me. I was praying for you guys from time to time. You kept me updated as the work progressed on my old BMW. time to time. You kept me updated as the work progressed on my old BMW. More

Mr Cela was great. But at the end of the day a $500.00 service ,when up to $3000.00. I had brought the car two to three weeks before and BMW was asking around $500.. This time you found new problems. I service ,when up to $3000.00. I had brought the car two to three weeks before and BMW was asking around $500.. This time you found new problems. I say no thank you. Left with a charge of $107.00 More

Jamie is superb ... always straight and up front with excellent customer service. She takes pride in her work and customers notice. She's without a doubt why I keep coming back to Ferman for service eve excellent customer service. She takes pride in her work and customers notice. She's without a doubt why I keep coming back to Ferman for service even though it's not in my back door because I reside in South Tampa. She makes it worth the drive. More

Excellent service, very competitive costs and quick turnaround. This was accomplished with additional work done by tinting the windows. The finished result was excellent and we decided to have our othe turnaround. This was accomplished with additional work done by tinting the windows. The finished result was excellent and we decided to have our other car tinted also. More