Ferman BMW - Service Center

Double check work The service center has great customer service, but things are overlooked in the repair shop. Dropped off car for an evaporator coil first time and oil The service center has great customer service, but things are overlooked in the repair shop. Dropped off car for an evaporator coil first time and oil change and I only got the oil change done after I picked it up. Dropped it off again to fix the evaporator coil and it was fixed. They also repaired a seal in the door and afterAnd after I took it home noticed that the door trim lighting on the driver side was no longer working. Overall I like Furman but little things could be improved. More

Simple and easy My BMW 430i Coupe was recalled for a minor adjustment. Ferman BMW service resolved it quickly and took care of my normal service while there. No fuss My BMW 430i Coupe was recalled for a minor adjustment. Ferman BMW service resolved it quickly and took care of my normal service while there. No fuss or muss. It was done while I waited. More

Great customer service Cesar was helpful and very communicative. Kept me posted on status of vehicle. Everyone at the facility were kind and willing to help. Highly recommen Cesar was helpful and very communicative. Kept me posted on status of vehicle. Everyone at the facility were kind and willing to help. Highly recommend Ferman More

750 service Service advisor was extremely helpful and accommodating! Thank you for your help working around my schedule!! Car came back perfect...and all is good Service advisor was extremely helpful and accommodating! Thank you for your help working around my schedule!! Car came back perfect...and all is good! Thank you! More

Fine service, excellent wait area, satisfied! No complaints whatsoever. Check in was seamless, job was completed quickly and professionally - and best of all, was able to read my book in comfort w No complaints whatsoever. Check in was seamless, job was completed quickly and professionally - and best of all, was able to read my book in comfort while I waited! More

Oil change Went in for my yearly and only needed an oil change. Was told at that time that being a Veteran the oil change was free. Winning!!! Thank you. Went in for my yearly and only needed an oil change. Was told at that time that being a Veteran the oil change was free. Winning!!! Thank you. More

Professional all around Everything was good with the required service items. They did not solve the problem with the display screen failing to remember its last setting but Everything was good with the required service items. They did not solve the problem with the display screen failing to remember its last setting but overall great More

Outstanding customer service I purchased my 2010 BMW 328i in 2013 at Ferman BMW, Palm Harbor Fl. Mr. Ceasar has been my primary service advisor. Mr. Ceasar dedication and profess I purchased my 2010 BMW 328i in 2013 at Ferman BMW, Palm Harbor Fl. Mr. Ceasar has been my primary service advisor. Mr. Ceasar dedication and professionalism is a great representation of Ferman BMW. Due to his concern for the customer, my vehicle is performing as a BMW should. Thanks again. Mr. Chodorowski has also given me great advice and support over the years. Thanks. Mr. Pelletier has been a great support. He has informed me of any entitlements that I was eligible for. Thanks again. More

Nobody does it better. What more can I say. These guys are professional and do there job with charm and grace. The met and exceeded my expectations. Thanks to all that helpe What more can I say. These guys are professional and do there job with charm and grace. The met and exceeded my expectations. Thanks to all that helped me. I am greatly impressed. More

excelent curtessy by the advisor ...not listed below everything was done in excellent time frame and price under my extended warranty. prompt curtesy and knowledge of the adviser together with the repai everything was done in excellent time frame and price under my extended warranty. prompt curtesy and knowledge of the adviser together with the repair shop More