Ferman BMW - Service Center

Outstanding service. Friendly, professional personnel from arrival by the greeter to the service writer to the courtesy driver that drove me home and picked me back up whe Friendly, professional personnel from arrival by the greeter to the service writer to the courtesy driver that drove me home and picked me back up when my vehicle was ready. Coffee, pastries and popcorn was provided. When needed, will return for other services. More

October service very good Normal check up plus additional devices for brakes and spark plugs. It was smooth and efficient. I would recommend the firm and service center to anyo Normal check up plus additional devices for brakes and spark plugs. It was smooth and efficient. I would recommend the firm and service center to anyone interested. More

Service Experience Nick Hawk and team exceeded expectations, which is consistent with past performance. He is what others should strive to be. Will continue to purchase Nick Hawk and team exceeded expectations, which is consistent with past performance. He is what others should strive to be. Will continue to purchase vehicles from Ferman based largely on Nick. More

SERVICE First class operation,unlike some other dealer i know. These guys do service right,Ferman will be the only dealer i go to for future sales and service First class operation,unlike some other dealer i know. These guys do service right,Ferman will be the only dealer i go to for future sales and service More

So so Scheduled oil change took way to long, almost 2 hours! All of my tires got deflated by the following day. I received a follow up text message a few Scheduled oil change took way to long, almost 2 hours! All of my tires got deflated by the following day. I received a follow up text message a few days later, I told about my tires, never received a reply. Not entirely happy. More

Ferman Service BMW Great service, communication and everything was done on time. An easy loaner program if you need one and a free wash. What’s not to like? Great service, communication and everything was done on time. An easy loaner program if you need one and a free wash. What’s not to like? More

EXCELLENT! Excellent overall service by jimmy and all your staff. Thanks would highly recommend Ferman BMW to anyone I know friends and family as well Thank Excellent overall service by jimmy and all your staff. Thanks would highly recommend Ferman BMW to anyone I know friends and family as well Thank you More

CPO Corrective Work Car required some ding removal/repair that could not be completed prior to delivery. Drop off, service technician, pick up were all great. Great quali Car required some ding removal/repair that could not be completed prior to delivery. Drop off, service technician, pick up were all great. Great quality on the ding removal - paint chip repair could have been better i thought. we'll have to wait until i clean the car again this weekend to see what it really looks like. More

A Great Place with great people Courtney was very professional,and respectful. She kept me informed of the work and the need to keep my car. She arranged for a loaner with out a hass Courtney was very professional,and respectful. She kept me informed of the work and the need to keep my car. She arranged for a loaner with out a hassle. I thank-you all. A great place and wonderful people. More

Excellent Ferman reminded me of my service due, scheduled it when I wanted, met me as I drove up, and escorted me to the waiting area. My service advisor got me Ferman reminded me of my service due, scheduled it when I wanted, met me as I drove up, and escorted me to the waiting area. My service advisor got me within 5 minutes, we agreed on what I wanted done, and I spent the next 2 hours in the comfortable waiting area working on my laptop (with wifi) and enjoying latte from their machine and bagels and cream cheese. The service was finished and the car washed and vacuumed, and the bill much less than expected. Yep, I'm happy. More