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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,089 Reviews

4,089 Reviews of Ferman BMW - Service Center

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December 31, 2019

Worked to resolve my problem. I had a brake light and dsc light that came on intermittently. Tough to diagnose. They requested I allow the tech take the car home. I agreed. The lig More

by G8RRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevon, service tech.
December 30, 2019

Magnificent service staff Cesar and his crew I’ve had a great experience at Ferman bmw from vehicle purchase finance and service great facilities, great staff I couldn’t ask for more More

by bigboost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas cruder .jamie, Alan Mazur
December 28, 2019

Turned in BMW 430i leased vehicle I turned in my BMW 430i coupe on a lease to Ferman BMW and was met by Danielle Enyeart. I have bought and sold many cars in my time, and Danielle was More

by Skyking129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Enyeart
December 26, 2019

Service Marc was very timely and helpful when I had to have my car worked on. I recommend him, and I will ask for him in the future. More

by PHYLTHEPIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 24, 2019

Great service experience I was able to get a same-day appointment to have 4 new tires installed. Prices were very competitive with local places, online, even a friend discount More

by BLADEZ9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 24, 2019

It was a long process, but I received daily updates. It took a week to resolve the issue, but I receive daily updates. Then .after I receiver the car. the satellite radio was not working. The speci More

by myriamg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 23, 2019

Very positive Everyone was very helpful and took care of the problem I was having. When I got the car back everything that was done was explained to me. More

by wmee1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 22, 2019

Amazing Had the greatest experience here. Felt like I was checking into a fine hotel. Everyone was so polite, respectful, and eager to assist. Will definitel More

by lrubensteinmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 22, 2019

Service Had been in a accident after collision company did their thing brought to bmw service to check it out. They discovered another issue related to the a More

by jkay66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 20, 2019

Great Service In the last 15 years of owning various BMW's, I have been in many service center from Long Island to Florida and have found that Ferman BMW of Palm H More

by J.SOMMESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Senko
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

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