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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,968 Reviews

3,968 Reviews of Ferman BMW - Service Center

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June 19, 2019

Great Service I came in needing 4 things repaired. When I picked up my car everything was completed to my satisfaction. My car was washed and the loaner car was fan More

by Cprsr1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ferman BMW responded

Thank you for your review!

June 18, 2019

Great experience as usual!!! I came in to get my '14 328i serviced and drove home with a '19 330i. This marks my 4th BMW from Ferman and I can tell you it will not be my last. G More

by blm1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Edward Pacuch , Alan Mazur
Jun 19, 2019 -

Ferman BMW responded

Thank you for your review!

June 16, 2019

Service experience Service reps are great. I truly have a trust issue with the mechanics who either have caused issues, created issues and Ferman would not own it or mad More

by SFRONTERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Ferman BMW responded

Thank you for your review!

June 16, 2019

Good, quick service I have brought my car in two times now for service. Both times, they immediately took my car back, performed necessary maintenance and had my car bac More

by 5 series
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 17, 2019 -

Ferman BMW responded

Thank you!

June 16, 2019

Great service from jimmy Great service from Jimmy. He really took care if us and set us up with a nice loaner car to make sure we werent inconvenienced More

by sjarnold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Jun 17, 2019 -

Ferman BMW responded

We look forward to serving you in the future!

June 16, 2019

As usual I’ve been a BMW or MINI owner for 25+ years. The service department has always been a pleasant experience. Ferman has continued this experience More

by SALLYT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney ?
Jun 17, 2019 -

Ferman BMW responded

Thank you, Sally!

June 14, 2019

Great service Cesar is always awesome Met Mary from sales, she helped me with my x4 discovering all the hidden gems from my car. Even thou I wasn’t on the market More

by info59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Ferman BMW responded

Thank you for your review!

June 11, 2019

Great Service Cesar and Jimmie both did a great job getting my car back on the road. Although there was an unexpected parts delay due to the holiday, they kept me More

by dkhan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Whaley
Jun 11, 2019 -

Ferman BMW responded

Thank you for your review!

June 10, 2019

Love These Guys I purchased my mini here & never take it anywhere else for service! These guys are all great, they take care of my car, offer my wife a drink & snack More

by ubercricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Jun 11, 2019 -

Ferman BMW responded

Thank you for your review!

June 10, 2019

Professional Service My experience at Ferman Mini is always a pleasure. Professionalism and friendly service appears to be Marc's model. We will continue to use Ferman min More

by DEBMONTICOMMERCIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Jun 11, 2019 -

Ferman BMW responded

Thank you for your review!

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