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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,969 Reviews

3,969 Reviews of Ferman BMW - Service Center

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April 14, 2019

Done within the day! Marc was helpful, ontime, and professional. The team got my oil leak corrected in record time and Narc took all available discounts he could to save m More

by medunome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Apr 15, 2019 -

Ferman BMW responded

Thank you for your review!

April 14, 2019

Mini oil change Went in for oil change. Did get some other service. Talked into plug change in which I shouldn't have taken. Plugs were changed less than two years ag More

by frankflwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Apr 15, 2019 -

Ferman BMW responded

Thank you for your review!

April 14, 2019

Great service They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la More

by Ckisok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Youngsma, Jamie Byrd, Jimmy Whaley, Paul Scaglione
Apr 15, 2019 -

Ferman BMW responded

Thank you for your review!

April 10, 2019

Unexpected Purchase No surprise here! The service at Ferman BMW was exceptional! Thank you so very much Marcos, Cesar, Erin and David for taking such great care of us! More

by belindahorne727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Villas-Boas, Erin Chaparro
Apr 11, 2019 -

Ferman BMW responded

Thank you for your review!

April 09, 2019

Great service center I’m new to the area and they offered a valet service where they picked up my car and left me a mini to drive. Very courteous and helpful! I’m so grate More

by JULES4HAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine & David from Valet services , they were very helpful , Marc Youngsma
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

April 09, 2019

Professional The service department is always timely and professional. I’m thankful that I am able to get a loaner when it takes more than one day to do the work. More

by MKDZLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

April 08, 2019

Computer Reprogramming Excellent service fair price. Jamie was very friendly and attentive and promptly kept me informed. She also was very nice to prime a discount from th More

by tones122000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

April 07, 2019

Excellent Service was great ,Cesar was very knowledgeable and explained exactly what needed to be done , so I understood what was causing the problem and theref More

by FERNANDOFLUKEMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

April 07, 2019

Amazing 😉 and profession and friendly staff My service advisor Ceasar he is extremely knowledgeable friendly and accommodating me in his busy schedule. I truly appreciate for all that him have d More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

April 07, 2019

Tire service was good. But took 2 trips. Inside plastic door handle melting. Said it wasnt thier problem. Same thing with super stinky air coming from A /C vents. Told them my low battery ch More

by MICHAEL1419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Ferman BMW responded

Thank you for your review!

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